How To Fix RSM2037 - Idocs missing from BW; OLTP does not have extractor status 2.0

SAP Error Message - Details

• Message type: E = Error

• Message class: RSM2 - Monitor assistant help texts

• Message number: 037

• Message text: Idocs missing from BW; OLTP does not have extractor status 2.0

What causes this issue?

Background processing has not been completed in the source system.
Background processing may have been canceled in the source system.

System Response

The source system does not have extractor status BW 2.0, the analysis
could not therefore be continued automatically.
Further analysis
Goto the background processing overview in the source system. You can
get there using the Wizard or monitor detail screen via the menu path
"Environment -> Job overview -> Source system".
Check here that background processing really has been canceled.
Note
Make sure that the correct date is selected for the request in the
selection screen.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSM2037 - Idocs missing from BW; OLTP does not have extractor status 2.0 ?

  The SAP error message RSM2037 indicates that there are IDocs missing from the BW (Business Warehouse) system, and it specifically mentions that the OLTP (Online Transaction Processing) system does not have the extractor status set to 2.0. This typically occurs in the context of data extraction processes from an SAP source system to a BW system.
  Cause:
  
  Extractor Status: The error suggests that the data extraction process is not properly configured or that the extractor has not been executed successfully. The extractor status of 2.0 indicates that the data has been successfully extracted and is ready for transfer to BW.
  IDoc Issues: There may be issues with the IDocs themselves, such as they not being generated, being in error status, or not being processed correctly.
  Connectivity Issues: There could be connectivity issues between the OLTP and BW systems, preventing the successful transfer of data.
  Configuration Issues: The configuration of the data source in the BW system may not be set up correctly, leading to missing IDocs.
  
  Solution:
  
  
  Check Extractor Status:
  
  Go to the OLTP system and check the status of the extractor. You can do this by using transaction codes like RSA3 to test the extractor and see if it is returning data.
  Ensure that the extractor is activated and that it has been executed successfully.
  
  
  
  Monitor IDocs:
  
  Use transaction WE02 or WE05 in the OLTP system to monitor the IDocs. Check for any IDocs that are in error status and resolve any issues.
  If IDocs are missing, ensure that the process that generates them is functioning correctly.
  
  
  
  Check for Errors:
  
  Look for any error messages in the BW system that might provide more context about the missing IDocs.
  Check the logs for the data load process in the BW system to identify any issues.
  
  
  
  Reprocess IDocs:
  
  If IDocs are found in error status, you can reprocess them using transaction BD87 or correct the errors and resend them.
  
  
  
  Configuration Review:
  
  Review the configuration of the data source in the BW system. Ensure that it is correctly set up to receive data from the OLTP system.
  Check the settings in the InfoPackage and ensure that the data source is correctly linked to the appropriate InfoObject.
  
  
  
  Check Connectivity:
  
  Ensure that there are no network issues between the OLTP and BW systems that could be preventing data transfer.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  RSA3: Test DataSource
  WE02/WE05: Monitor IDocs
  BD87: Reprocess IDocs
  RSMO: Monitor Data Load in BW
  
  
  Documentation: Refer to SAP Help documentation for detailed information on data extraction and IDoc processing.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to your version of SAP.
  
  By following these steps, you should be able to identify the root cause of the RSM2037 error and implement the necessary solutions to resolve it.