How To Fix RSM2016 - InfoIdocs missing; external system

RSM2016 - Overview

• Message type: E = Error

• Message class: RSM2 - Monitor assistant help texts

• Message number: 016

• Message text: InfoIdocs missing; external system

What causes this issue?

InfoIDocs are missing. The IDocs are created in BI with non-SAP systems
as source systems that transfer the data and metadata to BW using BAPIs.
Since the IDocs are missing, a short dump in BW probably occurred.

System Response

&V1&

How to fix this error?

Check the short dumps in BW.
Check the data in the InfoCube.
Error correction
If the data was correctly updated in the InfoCube, then it is possible
that no InfoIDocs were generated. In this case, manually set the entire
status of the data request to "ok" (green traffic light) in the monitor
in the Status tab page.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSM2016 - InfoIdocs missing; external system ?

  The SAP error message RSM2016 indicates that there are missing InfoDocuments (InfoIdocs) in the context of an external system. This error typically arises in scenarios involving the integration of SAP with other systems, such as when using IDocs (Intermediate Documents) for data exchange.
  
  Cause:
  
  
  Missing IDocs: The primary cause of this error is that the expected IDocs are not present in the system. This could be due to various reasons, such as:
  
  The IDocs were not generated or sent from the external system.
  There was a failure in the communication process between SAP and the external system.
  The IDocs were deleted or archived before they could be processed.
  
  
  
  
  Configuration Issues: Incorrect configuration settings in the IDoc processing or in the communication setup between SAP and the external system can also lead to this error.
  
  
  Data Issues: If the data being sent does not meet the required format or structure, it may lead to the IDocs not being