How To Fix RSM2015 - InfoIdocs missing; file system

SAP Error Message - Details

• Message type: E = Error

• Message class: RSM2 - Monitor assistant help texts

• Message number: 015

• Message text: InfoIdocs missing; file system

What causes this issue?

InfoIDocs are missing. With the file system as source system, the IDocs
are created in BW. As this did not happen there was probably a short
dump in BW.

System Response

&V1&

How to fix this error?

Check the short dumps in BW.
Check the data in the InfoCube.
Error Correction:
If the data was correctly updated in the InfoCube, then it is possible
that no InfoIDocs were generated.
Set the data request status manually to "OK" (green traffic light).

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSM2015 - InfoIdocs missing; file system ?

  The SAP error message RSM2015 indicates that there are missing InfoDocuments (InfoIdocs) in the file system. This typically occurs in the context of the SAP system's integration with external systems or when dealing with IDocs (Intermediate Documents) that are used for data exchange between SAP and non-SAP systems.
  Cause:
  
  File System Issues: The specified directory for storing IDocs may not exist, or the system may not have the necessary permissions to access it.
  Configuration Errors: The configuration settings for the IDoc processing may be incorrect, leading to the system not being able to locate the required InfoIdocs.
  Transport Issues: If the IDocs are supposed to be transported from one system to another, there may have been an issue during the transport process.
  Data Deletion: The InfoIdocs may have been deleted or not generated properly due to errors in the data processing.
  
  Solution:
  
  Check File System: Verify that the directory specified for storing IDocs exists and that the SAP system has the necessary permissions to read/write in that directory.
  Review Configuration: Check the configuration settings for IDoc processing in transaction WE20 (Partner Profiles) and WE21 (Port Definition) to ensure they are set up correctly.
  Reprocess IDocs: If the IDocs are missing due to a processing error, you may need to reprocess them. This can be done using transaction WE19 (Test Tool for IDocs).
  Check Logs: Review the application logs (transaction SLG1) for any additional error messages that may provide more context on why the InfoIdocs are missing.
  Transport Management: If the issue is related to transport, ensure that the transport requests are correctly released and imported into the target system.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  Related Information:
  
  IDoc Processing: Understanding how IDocs work in SAP can help in troubleshooting issues related to them. IDocs are used for asynchronous data exchange and can be monitored using transaction WE02.
  SAP Basis: Knowledge of SAP Basis administration can be beneficial, as many issues related to file systems and permissions fall under this area.
  SAP Community: Engaging with the SAP Community forums can provide insights from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be necessary to involve your SAP Basis team or consult with SAP support for further assistance.