How To Fix RSM1539 - Error occurred while deleting the request information: InfoProvider '&'


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RSM1 - Messages for AWB, Scheduler and Monitor (new)

  • Message number: 539

  • Message text: Error occurred while deleting the request information: InfoProvider '&'

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Smart SAP Assistant

  • What is the cause and solution for SAP error message RSM1539 - Error occurred while deleting the request information: InfoProvider '&' ?

    The SAP error message RSM1539 indicates that there was an issue while attempting to delete request information from a specific InfoProvider. This error typically occurs in the context of SAP BW (Business Warehouse) when managing data requests in the Data Warehousing Workbench.

    Cause:

    The error can be caused by several factors, including:

    1. Data Locking: The request you are trying to delete may be locked by another process or user. This can happen if the request is currently being processed or if there are open transactions that are preventing the deletion.

    2. Authorization Issues: The user attempting to delete the request may not have the necessary authorizations to perform this action on the specified InfoProvider.

    3. Request Status: The request may be in a status that does not allow deletion (e.g., it may be marked as "in process" or "completed" but not eligible for deletion).

    4. Technical Issues: There may be underlying technical issues, such as database inconsistencies or problems with the InfoProvider itself.

    Solution:

    To resolve the RSM1539 error, you can try the following steps:

    1. Check Locks: Use transaction code SM12 to check for any locks on the request. If you find any locks, you may need to wait for the other process to complete or, if appropriate, release the locks.

    2. Verify Authorizations: Ensure that the user has the necessary authorizations to delete requests from the specified InfoProvider. You may need to consult with your SAP security team to verify and adjust authorizations.

    3. Check Request Status: Review the status of the request you are trying to delete. If it is in a status that does not allow deletion, you may need to change its status or consult with your data management team.

    4. Use Transaction RSMO: You can use transaction RSMO (Manage Data Requests) to manage and delete requests. This transaction provides a more user-friendly interface for handling requests.

    5. Check for Technical Issues: If the problem persists, check for any technical issues related to the InfoProvider or the underlying database. You may need to consult with your SAP Basis team for further investigation.

    6. Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as RSMO (Manage Data Requests), SM12 (Display and Delete Locks), and RSA1 (Data Warehousing Workbench).
    • SAP Documentation: Review SAP documentation related to data management in BW for best practices and troubleshooting tips.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.

    If the issue continues after trying these solutions, it may be necessary to escalate the problem to your SAP support team or consult with SAP directly for further assistance.

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