How To Fix RSM365 - Data request canceled


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RSM -

  • Message number: 365

  • Message text: Data request canceled

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  • Self-Explanatory Message

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  • What is the cause and solution for SAP error message RSM365 - Data request canceled ?

    The SAP error message "RSM365 Data request canceled" typically occurs in the context of SAP BW (Business Warehouse) or SAP BW/4HANA when a data request is canceled during the data loading process. This can happen for various reasons, and understanding the cause is essential for resolving the issue.

    Causes:

    1. User Intervention: The most common cause is that a user manually canceled the data request while it was being processed.
    2. Timeouts: The data request may have taken too long to process, leading to a timeout and subsequent cancellation.
    3. System Performance Issues: If the system is under heavy load or experiencing performance issues, it may lead to cancellations of data requests.
    4. Data Source Issues: Problems with the data source, such as connectivity issues or data inconsistencies, can also lead to cancellations.
    5. Process Chain Failures: If the data request is part of a process chain, failures in preceding steps can lead to the cancellation of the data request.

    Solutions:

    1. Check for Manual Cancellations: Verify if the data request was canceled manually by a user. If so, ensure that users are aware of the implications of canceling data requests.
    2. Monitor System Performance: Use transaction codes like ST03N or ST22 to monitor system performance and identify any bottlenecks. If the system is slow, consider optimizing performance.
    3. Increase Timeout Settings: If timeouts are a frequent issue, consider increasing the timeout settings for data requests in the BW system.
    4. Review Data Source: Check the data source for any connectivity issues or data inconsistencies. Ensure that the data source is functioning correctly and that there are no errors in the extraction process.
    5. Check Process Chains: If the data request is part of a process chain, review the entire chain for any failures or issues in preceding steps. Resolve any issues found before re-running the data request.
    6. Re-run the Data Request: After addressing the underlying issues, re-run the data request to see if it completes successfully.

    Related Information:

    • Transaction Codes: Use transaction codes like RSA1 (Data Warehousing Workbench) to monitor data loads and check for errors.
    • Logs and Traces: Check the logs for the data request in the BW system to get more details about why it was canceled. You can use transaction RSMO to view the status of data requests.
    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to data request cancellations.
    • Documentation: Refer to SAP BW documentation for best practices on data loading and performance optimization.

    By following these steps, you should be able to identify the cause of the "RSM365 Data request canceled" error and implement a solution to prevent it from occurring in the future.

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