How To Fix RSL_UI063 - You have entered a subject or text for the e-mail but no recipients

SAP Error Message - Details

• Message type: E = Error

• Message class: RSL_UI -

• Message number: 063

• Message text: You have entered a subject or text for the e-mail but no recipients

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The e-mail cannot be sent using the internal system without a recipient
list.

How to fix this error?

Create at least one recipient or choose "Send with Client Program" to
use an e-mail program by adding recipients.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSL_UI063 - You have entered a subject or text for the e-mail but no recipients ?

  The SAP error message RSL_UI063 indicates that you have attempted to send an email within the SAP system, but you have not specified any recipients. This error typically occurs in scenarios where an email is being generated, such as in workflows, notifications, or reports.
  Cause:
  The primary cause of this error is that the email functionality requires at least one recipient to be specified. If the recipient field is left blank or not properly populated, the system will trigger this error message.
  Solution:
  To resolve this error, you should ensure that you have entered at least one valid email address in the recipient field. Here are the steps you can take:
  
  
  Check Recipient Field: Make sure that you have filled in the recipient field with a valid email address. This could be a user email, a distribution list, or any other valid email format.
  
  
  Verify User Settings: If you are using user-specific settings, ensure that the user profile has a valid email address configured in the SAP system.
  
  
  Review Workflow Configuration: If the email is being sent as part of a workflow, check the workflow configuration to ensure that the recipient determination logic is correctly set up to include recipients.
  
  
  Test Email Functionality: You can test the email functionality by sending a test email to ensure that the system can send emails correctly.
  
  
  Check Authorization: Ensure that you have the necessary authorizations to send emails from the SAP system.
  
  
  Consult Documentation: If you are unsure about how to configure email settings or workflows, refer to the SAP documentation or consult with your SAP administrator.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Email Configuration: Familiarize yourself with the email configuration settings in SAP, including transaction codes like SCOT (SAPconnect) for configuring email settings.
  User Profiles: Review user profiles in transaction SU01 to ensure that email addresses are correctly maintained.
  
  By following these steps, you should be able to resolve the RSL_UI063 error and successfully send emails from the SAP system.