How To Fix RSL_UI062 - You have entered a subject or text for the e-mail but no recipients

SAP Error Message - Details

• Message type: E = Error

• Message class: RSL_UI -

• Message number: 062

• Message text: You have entered a subject or text for the e-mail but no recipients

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSL_UI062 - You have entered a subject or text for the e-mail but no recipients ?

  The SAP error message RSL_UI062 indicates that you have attempted to send an email within the SAP system, but you have not specified any recipients. This error typically occurs in scenarios where an email is being generated, such as in workflows, notifications, or other communication processes.
  Cause:
  The primary cause of this error is that the email functionality requires at least one recipient to be specified. If the recipient field is left blank or not populated correctly, the system will trigger this error message.
  Solution:
  To resolve this error, you should ensure that you have entered at least one valid email recipient in the appropriate field. Here are the steps you can take:
  
  
  Check Recipient Fields: Go back to the email or notification screen and ensure that you have filled in the recipient fields (To, CC, BCC) with valid email addresses.
  
  
  Validate Email Addresses: Make sure that the email addresses you are entering are correctly formatted and valid. An incorrectly formatted email address can also lead to issues.
  
  
  Review Workflow Settings: If this error occurs in a workflow context, check the workflow configuration to ensure that the recipient determination logic is correctly set up to populate the recipient fields.
  
  
  User Authorizations: Ensure that the user has the necessary authorizations to send emails. Sometimes, restrictions in user roles can prevent email sending.
  
  
  System Configuration: If you are an administrator, check the system configuration for email settings. Ensure that the SMTP settings are correctly configured in the SAP system.
  
  
  Testing: After making the necessary changes, try to send the email again to see if the issue is resolved.
  
  
  Related Information:
  
  SAP Notes: You can search for relevant SAP Notes in the SAP Support Portal that may provide additional insights or fixes related to this error.
  Documentation: Review the SAP documentation related to email sending and workflow notifications for best practices and troubleshooting tips.
  Community Forums: Consider checking SAP community forums or discussion boards for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to resolve the RSL_UI062 error and successfully send your email.