How To Fix RSL_UI037 - Opened client program for sending e-mails

RSL_UI037 - Overview

• Message type: E = Error

• Message class: RSL_UI -

• Message number: 037

• Message text: Opened client program for sending e-mails

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The system has passed the e-mail to the client PC. If a suitable program
is installed on the client PC, the program is opened.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSL_UI037 - Opened client program for sending e-mails ?

  The SAP error message RSL_UI037 typically indicates an issue related to the email functionality within the SAP system. This error can occur when the system is unable to open the client program that is responsible for sending emails. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Email Client Not Installed: The email client (like Outlook, Thunderbird, etc.) that SAP is trying to use to send emails is not installed on the user's machine.
  
  Configuration Issues: The SAP system may not be properly configured to communicate with the email client.
  Missing or Incorrect Path: The path to the email client executable may be incorrect or missing in the SAP configuration.
  User Authorization: The user may not have the necessary authorizations to send emails from the SAP system.
  Network Issues: There may be network issues preventing the SAP system from communicating with the email client.
  
  Solutions:
  
  Install Email Client: Ensure that a compatible email client