How To Fix RSL_UI036 - Could not send e-mail. Internal error

SAP Error Message - Details

• Message type: E = Error

• Message class: RSL_UI -

• Message number: 036

• Message text: Could not send e-mail. Internal error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSL_UI036 - Could not send e-mail. Internal error ?

  The SAP error message RSL_UI036: Could not send e-mail. Internal error typically indicates that there is an issue with the email sending functionality within the SAP system. This can be caused by various factors, including configuration issues, network problems, or issues with the email server.
  Possible Causes:
  
  
  Configuration Issues: The SAP system may not be properly configured to send emails. This includes settings in transaction codes like SCOT (SAPconnect) or SOST (Send Requests).
  SMTP Server Issues: The SMTP server settings may be incorrect, or the server may be down or unreachable.
  Authorization Issues: The user may not have the necessary authorizations to send emails.
  Network Problems: There may be network connectivity issues preventing the SAP system from reaching the email server.
  Internal Errors: There could be internal errors within the SAP system that are not directly related to email configuration.
  
  Solutions:
  
  
  Check SAPconnect Configuration:
  
  Go to transaction code SCOT and verify the configuration for SMTP. Ensure that the SMTP