How To Fix RSH_USER_SETTING005 - Due period must be greater than overdue period

SAP Error Message - Details

• Message type: E = Error

• Message class: RSH_USER_SETTING - User Settings messages for RSH

• Message number: 005

• Message text: Due period must be greater than overdue period

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSH_USER_SETTING005 - Due period must be greater than overdue period ?

  The SAP error message RSH_USER_SETTING005 indicates that there is an issue with the configuration of the due period and overdue period settings in the system. Specifically, the error states that the "Due period must be greater than overdue period." This typically occurs in the context of managing user settings for tasks, notifications, or other time-sensitive processes within SAP.
  Cause:
  The error arises when the configuration settings for the due period and overdue period are incorrectly defined. The due period is the time frame within which a task or notification is expected to be completed, while the overdue period is the time frame after which the task is considered overdue. If the due period is set to be less than or equal to the overdue period, the system cannot process the settings correctly, leading to this error.
  Solution:
  To resolve this error, you need to adjust the configuration settings for the due period and overdue period. Here are the steps to do this:
  
  
  Access the Configuration Settings:
  
  Navigate to the relevant configuration area in SAP where the user settings for tasks or notifications are defined. This could be in transaction codes like SPRO (SAP Project Reference Object) or specific customizing transactions related to the module you are working with.
  
  
  
  Check the Due and Overdue Period Settings:
  
  Locate the settings for the due period and overdue period. Ensure that the due period is set to a value that is greater than the overdue period.
  
  
  
  Adjust the Values:
  
  If the due period is currently set to a value that is less than or equal to the overdue period, modify it to ensure it is greater. For example, if the overdue period is set to 5 days, the due period should be set to a value greater than 5 days (e.g., 6 days or more).
  
  
  
  Save the Changes:
  
  After making the necessary adjustments, save the changes to the configuration.
  
  
  
  Test the Changes:
  
  After saving, perform a test to ensure that the error no longer occurs and that the system processes the tasks or notifications as expected.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP documentation or help files related to user settings and task management for more detailed guidance on configuring due and overdue periods.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may provide additional insights or updates related to this error message.
  User Roles and Authorizations: Ensure that the user making these changes has the necessary authorizations to modify configuration settings in SAP.
  
  If the issue persists after making the adjustments, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.