How To Fix RSEC254 - The user &1 is locked

SAP Error Message - Details

• Message type: E = Error

• Message class: RSEC -

• Message number: 254

• Message text: The user &1 is locked

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSEC254 - The user &1 is locked ?

  The SAP error message RSEC254 indicates that a user is locked in the system. This typically occurs when a user has exceeded the maximum number of allowed login attempts or has been manually locked by an administrator for security reasons.
  Cause:
  
  Exceeded Login Attempts: The user may have entered incorrect credentials multiple times, leading to an automatic lock.
  Manual Locking: An administrator may have locked the user account for security reasons, such as suspicious activity or policy violations.
  Password Expiration: If the user's password has expired and they have not updated it, the account may be locked.
  User Status: The user might be set to a status that prevents login, such as being marked as inactive.
  
  Solution:
  
  
  Unlock the User Account:
  
  An administrator can unlock the user account using transaction code SU01 (User Maintenance).
  Enter the username and click on the "Lock/Unlock" button to unlock the account.
  
  
  
  Check User Status:
  
  Ensure that the user is not set to inactive. This can also be checked in transaction SU01.
  
  
  
  Reset Password:
  
  If the password has expired, the administrator can reset the password for the user in the same SU01 transaction.
  
  
  
  Review Security Policies:
  
  Check the security settings related to user lockout policies to ensure they align with organizational requirements.
  
  
  
  User Education:
  
  Educate users on proper login procedures and the importance of remembering passwords to avoid unnecessary lockouts.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU10: Mass User Maintenance (for bulk unlocking)
  SUIM: User Information System (to check user status and logs)
  
  
  
  User Lockout Settings: These can be configured in the system profile parameters (e.g., login/failure settings) to define how many failed attempts lead to a lockout and the duration of the lockout.
  
  
  Audit Logs: Check the audit logs to see the reason for the lockout and to monitor for any suspicious activity.
  
  
  If the issue persists after following these steps, it may be necessary to consult with your SAP Basis team or refer to SAP support for further assistance.