How To Fix RSDSO_MANAGE002 - Personal Time Zone not configured; UTC is used

SAP Error Message - Details

• Message type: E = Error

• Message class: RSDSO_MANAGE - Messages for Manage UI

• Message number: 002

• Message text: Personal Time Zone not configured; UTC is used

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSDSO_MANAGE002 - Personal Time Zone not configured; UTC is used ?

  The SAP error message RSDSO_MANAGE002 indicates that the personal time zone for a user is not configured in the system, and as a result, the system defaults to using Coordinated Universal Time (UTC). This can lead to discrepancies in time-related data, especially when users are working across different time zones.
  Cause:
  The primary cause of this error is that the user profile does not have a personal time zone set. In SAP systems, users can configure their personal settings, including their time zone, which allows the system to display time-related data accurately according to the user's local time.
  Solution:
  To resolve this issue, you need to configure the personal time zone for the affected user. Here are the steps to do this:
  
  
  Log in to SAP:
  
  Use your credentials to log in to the SAP system.
  
  
  
  Access User Profile:
  
  Navigate to the user profile settings. You can do this by entering transaction code SU01 in the command field.
  
  
  
  Enter User ID:
  
  Input the user ID for which you want to configure the time zone and click on the "Display" button.
  
  
  
  Edit User Profile:
  
  Click on the "Change" button to edit the user profile.
  
  
  
  Set Time Zone:
  
  Go to the "Defaults" tab.
  Look for the field labeled "Time Zone" or "Time Zone (User)".
  Select the appropriate time zone from the dropdown list that corresponds to the user's location.
  
  
  
  Save Changes:
  
  After selecting the correct time zone, save the changes to the user profile.
  
  
  
  Log Out and Log In:
  
  It may be necessary for the user to log out and log back in for the changes to take effect.
  
  
  
  Related Information:
  
  User Profile Settings: Users can customize their profiles in SAP to ensure that the system behaves according to their preferences, including language, time zone, and other settings.
  Time Zone Configuration: Time zones are crucial for applications that deal with time-sensitive data, such as scheduling, reporting, and logging activities.
  SAP Documentation: For more detailed information, refer to the official SAP documentation or help resources related to user administration and profile settings.
  
  By following these steps, you should be able to resolve the RSDSO_MANAGE002 error and ensure that the user’s time zone is correctly configured in the SAP system.