How To Fix RSDSO_MANAGE001 - System Time Zone is not active; UTC is used


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RSDSO_MANAGE - Messages for Manage UI

  • Message number: 001

  • Message text: System Time Zone is not active; UTC is used

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message RSDSO_MANAGE001 - System Time Zone is not active; UTC is used ?

    The SAP error message RSDSO_MANAGE001: System Time Zone is not active; UTC is used typically indicates that the system's time zone settings are not properly configured or activated. This can lead to issues with time-dependent data processing, scheduling, and reporting within the SAP system.

    Cause:

    1. Inactive Time Zone: The specific time zone configured for the SAP system is not active or has not been set correctly.
    2. Default to UTC: When the system time zone is not active, SAP defaults to using Coordinated Universal Time (UTC), which may not align with the local time zone of the users or the business operations.
    3. Configuration Issues: There may be issues in the configuration settings related to time zones in the SAP system.

    Solution:

    To resolve this error, you can follow these steps:

    1. Check Time Zone Configuration:

      • Go to transaction code SU01 (User Maintenance) and check the user profile settings to ensure that the correct time zone is set for the user.
      • Use transaction code STZAC to check the active time zones in the system. Ensure that the desired time zone is listed and active.
    2. Activate Time Zone:

      • If the required time zone is not active, you may need to activate it. This can typically be done in the system settings or by using transaction code STZAC to manage time zones.
    3. System Settings:

      • Check the system profile parameters related to time zones. You can do this by using transaction code RZ10 to view and modify the instance profile parameters.
      • Look for parameters like timezone and ensure they are set correctly.
    4. Restart the System:

      • After making changes to the time zone settings, it may be necessary to restart the SAP system for the changes to take effect.
    5. Consult Documentation:

      • Refer to SAP documentation or support notes for specific instructions related to your version of SAP, as the steps may vary slightly depending on the system version.
    6. Contact SAP Support:

      • If the issue persists after following the above steps, consider reaching out to SAP support for further assistance.

    Related Information:

    • Time Zone Management: Understanding how time zones are managed in SAP is crucial for ensuring that all time-dependent processes function correctly.
    • User Profiles: Each user can have a different time zone setting, which can affect how they view and interact with time-sensitive data.
    • System Time Zone: The system time zone is critical for scheduling jobs, reporting, and other time-sensitive operations within SAP.

    By ensuring that the correct time zone is active and properly configured, you can resolve the RSDSO_MANAGE001 error and ensure that your SAP system operates smoothly with respect to time-related functions.

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