How To Fix RSDD_ZA326 - Backup server is not available. Snapshot data is incomplete (&1: &2)

RSDD_ZA326 - Overview

• Message type: E = Error

• Message class: RSDD_ZA - Messages from TREX Aggregate Area

• Message number: 326

• Message text: Backup server is not available. Snapshot data is incomplete (&1: &2)

What causes this issue?

An error occurred while getting the information about the existing
snapshots. The information could not therefore be read correctly. For
this reason, the display of the snapshots is incomplete. This means that
snapshots could exist even though they have not been categorized as
existing.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Refresh the display using the corresponding button. If the refresh does
not work, wait a moment and try again. If the problem still exists,
contact SAP support. When you do so, specify the following information:
&SYST-MSGV1&:&SYST-MSGV2&.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSDD_ZA326 - Backup server is not available. Snapshot data is incomplete (&1: &2) ?

  The SAP error message RSDD_ZA326 indicates that the backup server is not available, which results in incomplete snapshot data. This error typically occurs in the context of SAP BW (Business Warehouse) when the system is trying to access or process data from a backup server that is currently down or unreachable.
  Causes:
  
  Backup Server Down: The backup server may be offline for maintenance or due to a failure.
  Network Issues: There could be network connectivity problems preventing access to the backup server.
  
  Configuration Issues: Incorrect configuration settings in the SAP BW system regarding the backup server.
  Resource Limitations: The backup server may be overloaded or running out of resources, causing it to be unresponsive.
  
  Solutions:
  
  Check Server Status: Verify if the backup server is up and running. If it is down, you may need to restart it or contact your system administrator.
  Network Connectivity: Ensure that there are no network issues preventing access to the backup server. You