How To Fix RSDD_ZA325 - Snapshot not found in BW Accelerator

SAP Error Message - Details

• Message type: E = Error

• Message class: RSDD_ZA - Messages from TREX Aggregate Area

• Message number: 325

• Message text: Snapshot not found in BW Accelerator

What causes this issue?

You are attempting to create a snapshot. The information about the
snapshot is stored in BW. However, there is no information about this
snapshot in SAP NetWeaver BW Accelerator. There can be various reasons
for this, for example:
While attempting to generate the snapshot, there was no functioning
connection to the backup and recovery server of SAP NetWeaver BW
Accelerator, or the backup and recovery server was not active.
The backup process in the SAP NetWeaver BW Accelerator failed.
The snapshot has been deleted from the SAP NetWeaver BW Accelerator.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the backup process logs. It might be possible to delete this
snapshot. If this situation affects more than one snapshot, check the
settings of your backup and recovery server. If you encounter problems,
contact SAP Support.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSDD_ZA325 - Snapshot not found in BW Accelerator ?

  The SAP error message RSDD_ZA325, which indicates that a "Snapshot not found in BW Accelerator," typically occurs in the context of SAP BW (Business Warehouse) when trying to access data that is expected to be available in the BW Accelerator (BWA) but is not found. This can happen for several reasons, and here are some common causes, solutions, and related information:
  Causes:
  
  Missing Snapshot: The snapshot that the query is trying to access has not been created or has been deleted.
  Inconsistent Data: There may be inconsistencies between the BW and the BW Accelerator, possibly due to data loads or updates that have not been properly synchronized.
  Configuration Issues: The BW Accelerator may not be properly configured or connected to the BW system.
  Data Model Changes: Changes in the data model (like InfoObjects, InfoProviders, etc.) that are not reflected in the Accelerator can lead to this error.
  Expired or Invalid Snapshot: The snapshot may have expired or become invalid due to changes in the underlying data.
  
  Solutions:
  
  Recreate the Snapshot: If the snapshot is missing, you can recreate it by executing the relevant data load process or by manually triggering the snapshot creation for the specific InfoProvider.
  Check Data Consistency: Ensure that the data in the BW system is consistent with the data in the BW Accelerator. You may need to run consistency checks or reprocess data loads.
  Reconfigure BW Accelerator: Verify the configuration settings for the BW Accelerator. Ensure that it is properly connected to the BW system and that all necessary settings are correctly configured.
  Update the Accelerator: If there have been changes to the data model, you may need to update the BW Accelerator to reflect these changes. This can involve re-indexing or refreshing the data in the Accelerator.
  Monitor Background Jobs: Check for any background jobs that may have failed or are still running, which could affect the availability of the snapshot.
  Check for Locks: Sometimes, locks on the data can prevent the snapshot from being created or accessed. Ensure that there are no locks on the relevant InfoProviders.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like RSA1 (Data Warehousing Workbench) to manage InfoProviders and monitor data loads.
  BW Accelerator Administration: Use transaction RSCONN01 to check the connection settings for the BW Accelerator.
  SAP Notes: Check for relevant SAP Notes that may address specific issues related to the BW Accelerator and the RSDD_ZA325 error.
  Documentation: Refer to the official SAP documentation for BW and BW Accelerator for detailed guidance on configuration and troubleshooting.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.