How To Fix RSDD_ZA299 - Error while scheduling e-mail notification for check results

SAP Error Message - Details

• Message type: E = Error

• Message class: RSDD_ZA - Messages from TREX Aggregate Area

• Message number: 299

• Message text: Error while scheduling e-mail notification for check results

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSDD_ZA299 - Error while scheduling e-mail notification for check results ?

  The SAP error message RSDD_ZA299 typically occurs when there is an issue with scheduling email notifications for check results in SAP BW (Business Warehouse). This error can arise due to various reasons, including configuration issues, missing authorizations, or problems with the underlying data.
  Causes:
  
  Configuration Issues: The settings for email notifications may not be properly configured in the SAP system.
  Authorization Problems: The user attempting to schedule the email may not have the necessary authorizations to perform this action.
  SMTP Configuration: The Simple Mail Transfer Protocol (SMTP) settings may not be correctly configured, preventing emails from being sent.
  Missing or Incorrect Email Addresses: If the email addresses specified for notifications are incorrect or missing, the system will throw an error.
  System Errors: There may be underlying issues with the SAP BW system or the job scheduling process.
  
  Solutions:
  
  
  Check Configuration:
  
  Verify the configuration settings for email notifications in the SAP BW system. Ensure that all necessary parameters are set correctly.
  Check the settings in transaction SCOT (SAPconnect) to ensure that the SMTP settings are correctly configured.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to schedule email notifications. This may involve checking roles and authorizations in transaction PFCG.
  
  
  
  Validate Email Addresses:
  
  Check the email addresses being used for notifications. Ensure they are valid and correctly formatted.
  
  
  
  Test SMTP Connection:
  
  Use transaction SCOT to test the SMTP connection. Ensure that the mail server is reachable and that there are no network issues.
  
  
  
  Check Job Logs:
  
  Review the job logs for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Consult SAP Notes:
  
  Look for relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SCOT: For configuring SAPconnect settings.
  PFCG: For managing roles and authorizations.
  SM37: For monitoring job logs and checking scheduled jobs.
  
  
  
  Documentation: Refer to the official SAP documentation for more detailed information on configuring email notifications and troubleshooting common issues.
  
  
  By following these steps, you should be able to identify and resolve the RSDD_ZA299 error when scheduling email notifications for check results in SAP BW.