How To Fix RSDD_ZA298 - E-Mail notification scheduled for check results

SAP Error Message - Details

• Message type: E = Error

• Message class: RSDD_ZA - Messages from TREX Aggregate Area

• Message number: 298

• Message text: E-Mail notification scheduled for check results

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSDD_ZA298 - E-Mail notification scheduled for check results ?

  The SAP error message RSDD_ZA298 typically relates to issues with the scheduling of email notifications for check results in the context of SAP BW (Business Warehouse) or SAP BI (Business Intelligence). This error can occur when there are problems with the configuration of the email notification system or when the scheduled job fails to execute properly.
  Cause:
  
  Configuration Issues: The email notification settings may not be properly configured in the SAP system. This includes settings related to the SMTP server, email addresses, or notification parameters.
  Job Scheduling Problems: The job responsible for sending email notifications may not be scheduled correctly or may have failed to execute.
  Authorization Issues: The user or system may lack the necessary authorizations to send emails or access the required data.
  System Errors: There may be underlying system errors or issues with the SAP BW/BI system that prevent the email from being sent.
  
  Solution:
  
  
  Check Configuration:
  
  Verify the SMTP settings in the SAP system. Ensure that the SMTP server is correctly configured and reachable.
  Check the email addresses configured for notifications to ensure they are valid and correctly formatted.
  
  
  
  Review Job Scheduling:
  
  Go to transaction code SM37 to check the status of the job that is supposed to send the email notifications. Look for any errors or failures in the job logs.
  If the job has failed, analyze the job log for specific error messages that can provide more insight into the issue.
  
  
  
  Authorization Check:
  
  Ensure that the user or service account that is executing the job has the necessary authorizations to send emails and access the relevant data.
  
  
  
  System Logs:
  
  Check the system logs (transaction code SLG1) for any related error messages that might provide additional context about the failure.
  
  
  
  Testing:
  
  Test the email sending functionality independently to ensure that the SMTP configuration is working. You can use transaction code SOST to check the status of sent emails.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support notes related to email notifications in BW/BI for any specific configurations or known issues.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SM37: Job Monitoring
  SOST: Send Requests
  SLG1: Application Log
  
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to email notifications in BW/BI.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the problem persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.