How To Fix RSDD_ZA163 - Check for inactive backup server

SAP Error Message - Details

• Message type: E = Error

• Message class: RSDD_ZA - Messages from TREX Aggregate Area

• Message number: 163

• Message text: Check for inactive backup server

What causes this issue?

This check checks the backup server of the backup and recovery solution
of the SAP NetWeaver BI Accelerator. If the backup server is inactive,
the check receives status <ZK>red</> (error) even though the
functionality is active.
In the details, the host is specified as well as the port behind which
the backup server is supposed to run.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Follow the instructions of any action proposed.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSDD_ZA163 - Check for inactive backup server ?

  The SAP error message RSDD_ZA163, which indicates "Check for inactive backup server," typically occurs in the context of SAP BW (Business Warehouse) when there are issues related to the backup server configuration in the system landscape. This error can arise during data loading or when accessing data from the InfoProvider.
  Cause:
  
  Inactive Backup Server: The primary cause of this error is that the backup server configured in the system is not active or reachable. This can happen due to network issues, server downtime, or misconfiguration.
  Configuration Issues: There may be issues in the configuration settings of the backup server in the SAP BW system.
  System Landscape Changes: Changes in the system landscape, such as server migrations or updates, can lead to inconsistencies in the server configuration.
  
  Solution:
  
  Check Server Status: Verify the status of the backup server. Ensure that it is up and running. You can do this by checking the server logs or using transaction codes like SM51 (to check active application servers) or SM37 (to check job logs).
  Network Connectivity: Ensure that there are no network issues preventing communication with the backup server. You can use tools like ping or telnet to check connectivity.
  Configuration Review: Review the configuration settings for the backup server in the SAP BW system. Ensure that the server is correctly defined in the system settings.
  Update Configuration: If the backup server is inactive or has been removed, update the configuration to point to an active server or remove the inactive server from the configuration.
  Consult Documentation: Refer to SAP documentation or notes related to the specific version of SAP BW you are using for any additional troubleshooting steps or known issues.
  SAP Support: If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM51 (to check server status), SM37 (to check job status), and RSCUSTV10 (to check BW settings).
  SAP Notes: Search for SAP Notes related to RSDD_ZA163 for any specific patches or updates that may address this issue.
  System Monitoring: Implement regular monitoring of your SAP BW system to catch such issues early and ensure that all servers are operational.
  
  By following these steps, you should be able to diagnose and resolve the RSDD_ZA163 error effectively.