How To Fix RSDD_ZA154 - Alert server stopped and shut down

SAP Error Message - Details

• Message type: E = Error

• Message class: RSDD_ZA - Messages from TREX Aggregate Area

• Message number: 154

• Message text: Alert server stopped and shut down

What causes this issue?

The check lets you know that the alert server has been stopped and shut
down.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSDD_ZA154 - Alert server stopped and shut down ?

  The SAP error message RSDD_ZA154, which indicates that the "Alert server stopped and shut down," typically relates to issues with the SAP Business Warehouse (BW) system's alert monitoring functionality. This error can occur due to various reasons, including configuration issues, resource limitations, or problems with the underlying database.
  Causes:
  
  Configuration Issues: Incorrect settings in the alert server configuration can lead to the server shutting down unexpectedly.
  Resource Limitations: Insufficient memory or CPU resources on the server can cause the alert server to stop functioning.
  Database Issues: Problems with the underlying database, such as connectivity issues or performance bottlenecks, can affect the alert server.
  System Updates or Changes: Recent updates or changes to the SAP system or its components may inadvertently affect the alert server's operation.
  Error in Alert Definitions: If there are errors in the definitions of alerts or if the alerts are not properly configured, it can lead to the server shutting down.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the alert server in the SAP BW system. Ensure that all parameters are correctly set.
  Monitor System Resources: Use transaction codes like ST02 (Tune Summary) and ST06 (Operating System Monitor) to check for memory and CPU usage. If resources are low, consider increasing them.
  Database Health Check: Ensure that the database is running smoothly. Check for any locks, long-running queries, or connectivity issues.
  Restart the Alert Server: You can restart the alert server using transaction code RSCONN01 or through the SAP Basis administration tools.
  Review Logs: Check the system logs (transaction SM21) and the alert server logs for any specific error messages that could provide more insight into the issue.
  Update or Patch: If the issue is related to a bug in the software, check for any available patches or updates from SAP that may resolve the issue.
  Consult SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may address this specific error message.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as RSCONN01 (to manage alert server connections) and RSCONN10 (to check alert server status).
  SAP Community: Engage with the SAP Community forums for insights from other users who may have experienced similar issues.
  SAP Support: If the problem persists, consider reaching out to SAP Support for assistance, especially if you have a support contract.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the RSDD_ZA154 error message in your SAP BW system.