How To Fix RSDD_ZA102 - Check for queues that are running on the backup server

SAP Error Message - Details

• Message type: E = Error

• Message class: RSDD_ZA - Messages from TREX Aggregate Area

• Message number: 102

• Message text: Check for queues that are running on the backup server

What causes this issue?

Some queues are running on the backup server.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Follow the instructions of any action proposed.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSDD_ZA102 - Check for queues that are running on the backup server ?

  The SAP error message RSDD_ZA102 typically indicates an issue related to the data extraction process in SAP BW (Business Warehouse) where the system is checking for queues that are running on a backup server. This error can occur in scenarios involving data loading, especially when using a distributed system setup or when there are issues with the data transfer process.
  Cause:
  
  Backup Server Configuration: The error may arise if the backup server is not properly configured or if it is not synchronized with the primary server.
  Queue Issues: There may be active queues on the backup server that are causing conflicts or delays in data processing.
  Network Issues: Network connectivity problems between the primary and backup servers can lead to this error.
  System Load: High system load or resource contention on the backup server can also trigger this error.
  Data Transfer Process: If there are ongoing data transfer processes that are not completing successfully, it can lead to this error.
  
  Solution:
  
  Check Queue Status: Use transaction codes like SMQ1 (for outbound queues) and SMQ2 (for inbound queues) to check the status of queues on both the primary and backup servers. Look for any stuck or failed queues that need to be addressed.
  Monitor System Performance: Check the performance metrics of the backup server to ensure it is not overloaded. If it is, consider redistributing the load or optimizing the processes running on it.
  Review Configuration: Ensure that the backup server is correctly configured and that all necessary services are running. This includes checking the RFC connections and ensuring they are functioning properly.
  Network Connectivity: Verify that there are no network issues between the primary and backup servers. This can include checking firewalls, network routes, and connectivity.
  Restart Processes: If you identify any stuck processes or queues, you may need to restart them. This can often resolve temporary issues.
  Consult Logs: Review system logs (such as the BW process chain logs) for any additional error messages or warnings that can provide more context on the issue.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to SAP BW documentation for best practices on managing data extraction processes and handling backup server configurations.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the RSDD_ZA102 error effectively.