How To Fix RSDD_ZA085 - Check master index server

SAP Error Message - Details

• Message type: E = Error

• Message class: RSDD_ZA - Messages from TREX Aggregate Area

• Message number: 085

• Message text: Check master index server

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Check why the master index server is not running. You can find the
indexes that are affected in the details of the check.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSDD_ZA085 - Check master index server ?

  The SAP error message RSDD_ZA085, which indicates a problem with the master index server, typically arises in the context of SAP BW (Business Warehouse) or SAP HANA environments. This error can occur due to various reasons, including issues with the master data, inconsistencies in the data model, or problems with the underlying database.
  Causes:
  
  Master Data Issues: There may be inconsistencies or errors in the master data that the master index server is trying to process.
  Indexing Problems: The master index may not be properly indexed or may have become corrupted.
  Database Connectivity: There could be issues with the connection to the database or the database itself may be experiencing problems.
  Configuration Errors: Incorrect configuration settings in the BW or HANA system can lead to this error.
  System Performance: High load on the system or insufficient resources (CPU, memory) can also cause this error.
  
  Solutions:
  
  Check Master Data: Review the master data for any inconsistencies or errors. Ensure that all required fields are populated correctly.
  Rebuild Index: If the index is corrupted, you may need to rebuild it. This can often be done through the SAP BW transaction codes or HANA Studio.
  Database Check: Verify the database connection and check for any issues with the database server. Ensure that the database is running optimally.
  Configuration Review: Review the configuration settings in the BW or HANA system to ensure they are set up correctly.
  System Resources: Monitor system performance and resource usage. If the system is under heavy load, consider optimizing queries or increasing resources.
  SAP Notes: Check for any relevant SAP Notes or patches that may address this specific error. SAP frequently releases updates that can resolve known issues.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like RSD1 (DataSource) or RSA1 (Administrator Workbench) to check the status of your data sources and master data.
  Logs and Traces: Review system logs and traces for more detailed error messages that can provide additional context for troubleshooting.
  SAP Community: Engage with the SAP Community or forums for insights from other users who may have encountered similar issues.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the steps you have already taken.
  
  By following these steps, you should be able to diagnose and resolve the RSDD_ZA085 error effectively.