How To Fix RSDD_ZA084 - Check master queue server

SAP Error Message - Details

• Message type: E = Error

• Message class: RSDD_ZA - Messages from TREX Aggregate Area

• Message number: 084

• Message text: Check master queue server

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSDD_ZA084 - Check master queue server ?

  The SAP error message RSDD_ZA084, which states "Check master queue server," typically relates to issues with the data transfer process in SAP BW (Business Warehouse) or SAP BW/4HANA. This error often indicates that there is a problem with the master queue server that is responsible for managing the data load processes.
  Causes:
  
  Queue Server Issues: The master queue server may be down or not functioning properly.
  Network Problems: There could be network connectivity issues between the application server and the queue server.
  Configuration Errors: Incorrect configuration settings in the SAP BW system or the queue server.
  Resource Limitations: The server may be overloaded or running out of resources (CPU, memory).
  Transport Layer Issues: Problems in the transport layer that affect data transfer.
  
  Solutions:
  
  Check Server Status: Verify that the master queue server is up and running. You can do this by checking the server logs or using transaction codes like SM51 (to check the status of application servers).
  Network Connectivity: Ensure that there are no network issues affecting communication between the application server and the queue server. You can use tools like ping or traceroute to diagnose network problems.
  Review Configuration: Check the configuration settings for the queue server in the SAP BW system. Ensure that all settings are correct and that the server is properly configured to handle data loads.
  Monitor Resource Usage: Use transaction codes like ST03N or ST06 to monitor the resource usage of the server. If the server is overloaded, consider optimizing the load processes or increasing server resources.
  Restart Services: If the server is unresponsive, consider restarting the queue server or the entire SAP BW system if necessary.
  Check Logs: Review the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  Consult SAP Notes: Look for relevant SAP Notes or Knowledge Base Articles that may address this specific error message or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (to check job status), SM21 (to view system logs), and SLG1 (to check application logs).
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  Documentation: Refer to the official SAP documentation for BW and data transfer processes for more detailed information on configuration and troubleshooting.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further assistance.