How To Fix RSDD_ZA068 - Restart name server

SAP Error Message - Details

• Message type: E = Error

• Message class: RSDD_ZA - Messages from TREX Aggregate Area

• Message number: 068

• Message text: Restart name server

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSDD_ZA068 - Restart name server ?

  The SAP error message RSDD_ZA068, which indicates a need to "Restart name server," typically occurs in the context of SAP BW (Business Warehouse) or SAP HANA environments. This error is often related to issues with the name server that manages the distribution of requests and resources in the system.
  Cause:
  
  Name Server Issues: The name server may be down or not functioning correctly, which can happen due to various reasons such as system overload, configuration issues, or network problems.
  System Configuration: Incorrect configuration settings in the SAP BW or HANA system can lead to communication problems between different components.
  Resource Limitations: Insufficient system resources (CPU, memory) can cause the name server to become unresponsive.
  Software Bugs: There may be bugs in the SAP software that affect the name server's operation.
  
  Solution:
  
  
  Restart the Name Server:
  
  You can restart the name server using the SAP Management Console (SAP MC) or through the command line.
  If using the command line, you can typically execute a command like startsap or stopsap followed by the appropriate parameters to restart the name server.
  
  
  
  Check System Logs:
  
  Review the system logs (transaction SM21) for any related error messages that could provide more context on why the name server is failing.
  
  
  
  Monitor System Resources:
  
  Use transaction ST06 or ST03N to monitor system performance and resource usage. Ensure that the system has adequate resources available.
  
  
  
  Configuration Review:
  
  Check the configuration settings for the name server and ensure they are set correctly. This includes checking the instance profile parameters.
  
  
  
  Update SAP Software:
  
  Ensure that your SAP system is up to date with the latest patches and updates, as these may contain fixes for known issues.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or related issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for your specific version of SAP BW or HANA for detailed instructions on managing the name server.
  Community Forums: Check SAP Community forums for discussions related to this error, as other users may have encountered and resolved similar issues.
  System Monitoring Tools: Utilize SAP's monitoring tools to proactively manage system health and performance, which can help prevent such issues from occurring in the future.
  
  By following these steps, you should be able to address the RSDD_ZA068 error and restore normal operation to your SAP environment.