How To Fix RSDD_ZA064 - Check hardware

SAP Error Message - Details

• Message type: E = Error

• Message class: RSDD_ZA - Messages from TREX Aggregate Area

• Message number: 064

• Message text: Check hardware

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Check the hardware for problems.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSDD_ZA064 - Check hardware ?

  The SAP error message RSDD_ZA064, which indicates "Check hardware," typically arises in the context of SAP BW (Business Warehouse) or SAP HANA environments. This error can be related to various hardware or system resource issues, such as insufficient memory, CPU overload, or disk space problems.
  Causes:
  
  Insufficient Memory: The system may not have enough memory allocated to handle the data processing tasks.
  CPU Overload: High CPU usage due to other processes can lead to performance issues and trigger this error.
  Disk Space Issues: Lack of sufficient disk space can prevent the system from performing necessary operations.
  Network Issues: Problems with network connectivity can also lead to this error, especially if the system is trying to access remote resources.
  Configuration Issues: Incorrect configuration settings in the SAP BW or HANA system can lead to hardware-related errors.
  
  Solutions:
  
  
  Check System Resources:
  
  Monitor memory and CPU usage on the server. Use tools like SAP's transaction ST06 or ST03N to analyze performance metrics.
  Ensure that the server has adequate resources allocated for the tasks being performed.
  
  
  
  Increase Memory Allocation:
  
  If memory is insufficient, consider increasing the memory allocation for the SAP instance or the database.
  
  
  
  Free Up Disk Space:
  
  Check the available disk space on the server. Clear unnecessary files or increase disk capacity if needed.
  
  
  
  Optimize Queries:
  
  Review and optimize any queries or data loads that may be consuming excessive resources.
  
  
  
  Check Network Connectivity:
  
  Ensure that there are no network issues affecting the communication between the SAP system and any external data sources.
  
  
  
  Review Configuration Settings:
  
  Verify that the configuration settings for the SAP BW or HANA system are correct and optimized for your hardware.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error.
  
  
  
  System Restart:
  
  In some cases, a system restart may help clear temporary issues and free up resources.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for guidance on system performance and resource management.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  SAP Support: If the problem persists, consider reaching out to SAP Support for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the RSDD_ZA064 error effectively.