How To Fix RSDD_ZA062 - Create a customer message with a description of the problem

SAP Error Message - Details

• Message type: E = Error

• Message class: RSDD_ZA - Messages from TREX Aggregate Area

• Message number: 062

• Message text: Create a customer message with a description of the problem

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Contact SAP support. Refer to Note <ZK>1101958</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSDD_ZA062 - Create a customer message with a description of the problem ?

  The SAP error message RSDD_ZA062 typically indicates that there is an issue related to the data extraction or data loading process in SAP BW (Business Warehouse). This error suggests that the system encountered a problem that it could not resolve automatically, and it recommends creating a customer message to report the issue for further investigation.
  Cause:
  The specific causes of the RSDD_ZA062 error can vary, but common reasons include:
  
  
  Data Source Issues: There may be a problem with the data source from which data is being extracted. This could be due to incorrect configurations, missing data, or connectivity issues.
  
  
  Transformation Errors: If there are errors in the transformation rules or logic, it can lead to this error during the data loading process.
  
  
  Data Model Issues: Problems with the data model, such as incorrect InfoObjects or InfoProviders, can also trigger this error.
  
  
  Authorization Issues: Lack of proper authorizations for the user or the data source can prevent successful data extraction.
  
  
  System Configuration: Misconfigurations in the BW system settings or in the data flow can lead to this error.
  
  
  Solution:
  To resolve the RSDD_ZA062 error, you can take the following steps:
  
  
  Check the Data Source: Verify that the data source is correctly configured and that it is accessible. Ensure that the data is available and that there are no connectivity issues.
  
  
  Review Transformation Logic: Examine the transformation rules for any errors or inconsistencies. Make sure that the mappings and logic are correctly defined.
  
  
  Validate Data Model: Check the data model for any inconsistencies or errors. Ensure that all InfoObjects and InfoProviders are correctly set up.
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to access the data source and perform the extraction.
  
  
  Review Logs: Check the BW process logs for more detailed error messages that can provide insights into the specific issue causing the error.
  
  
  Create a Customer Message: If the issue persists and you cannot identify the cause, create a customer message in SAP with a detailed description of the problem, including any relevant logs or error messages. This will allow SAP support to assist you further.
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Documentation: Refer to SAP BW documentation for best practices in data extraction and loading processes.
  
  By following these steps, you should be able to diagnose and potentially resolve the RSDD_ZA062 error in your SAP BW environment.