How To Fix RSCRM_APPL004 - Internal error when reading master data for InfoObject &1

SAP Error Message - Details

• Message type: E = Error

• Message class: RSCRM_APPL - Application-specific Messages CRM

• Message number: 004

• Message text: Internal error when reading master data for InfoObject &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSCRM_APPL004 - Internal error when reading master data for InfoObject &1 ?

  The SAP error message RSCRM_APPL004 indicates an internal error when the system is trying to read master data for a specific InfoObject. This error typically occurs in the context of SAP BW (Business Warehouse) or SAP BI (Business Intelligence) when there are issues related to master data retrieval.
  Causes:
  
  Data Inconsistency: There may be inconsistencies or corruption in the master data tables.
  Missing Data: The master data for the specified InfoObject may not exist or may have been deleted.
  Authorization Issues: The user may not have the necessary authorizations to access the master data.
  Transport Issues: If the InfoObject was recently transported from another system, there may be issues with the transport that affect the master data.
  System Configuration: Incorrect configuration settings in the InfoObject or related data models can lead to this error.
  Database Issues: Problems with the underlying database, such as locks or connectivity issues, can also cause this error.
  
  Solutions:
  
  Check Master Data: Verify that the master data for the specified InfoObject exists and is not corrupted. You can do this by using transaction codes like RSD1 (InfoObject maintenance) to check the InfoObject settings and data.
  Data Consistency Check: Run consistency checks on the master data using transaction RSMO or RSCUSTV10 to identify and resolve any inconsistencies.
  Authorization Check: Ensure that the user has the necessary authorizations to access the master data. You can check this using transaction SU53 to analyze authorization failures.
  Re-transport InfoObject: If the issue arose after a transport, consider re-transporting the InfoObject and its associated master data.
  Check System Logs: Review the system logs (transaction SM21) for any additional error messages or warnings that could provide more context about the issue.
  Database Check: If you suspect database issues, consult with your database administrator to check for locks, performance issues, or connectivity problems.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches or updates.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as RSD1, RSMO, SE11, and SE16 for data inspection and maintenance.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  Documentation: Review SAP documentation related to InfoObjects and master data management for best practices and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.