How To Fix RSCRM_APPL002 - Error when determining the InfoObjects

SAP Error Message - Details

• Message type: E = Error

• Message class: RSCRM_APPL - Application-specific Messages CRM

• Message number: 002

• Message text: Error when determining the InfoObjects

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSCRM_APPL002 - Error when determining the InfoObjects ?

  The SAP error message RSCRM_APPL002 typically occurs in the context of SAP BW (Business Warehouse) when there is an issue with determining InfoObjects during data extraction or reporting processes. This error can arise due to various reasons, including configuration issues, missing InfoObjects, or problems with the data model.
  Causes of RSCRM_APPL002
  
  
  Missing InfoObjects: The InfoObject that is being referenced in the query or data extraction process may not exist in the system or may not be activated.
  
  
  Incorrect InfoObject Configuration: The InfoObject may not be properly configured, which can lead to issues when the system tries to access it.
  
  
  Data Source Issues: If the data source from which the data is being extracted is not correctly set up or is inactive, it can lead to this error.
  
  
  Transport Issues: If the InfoObjects were transported from one system to another and the transport was not successful, it could lead to inconsistencies.
  
  
  Authorization Issues: Lack of proper authorizations for accessing certain InfoObjects can also trigger this error.
  
  
  Solutions to RSCRM_APPL002
  
  
  Check InfoObject Existence: Verify that the InfoObject mentioned in the error message exists in the system. You can do this by navigating to the InfoObject catalog in the SAP BW system.
  
  
  Activate InfoObjects: If the InfoObject exists but is not activated, activate it. You can do this in the InfoObject maintenance transaction (e.g., RSA1).
  
  
  Review Data Source Configuration: Ensure that the data source is correctly configured and active. Check the settings in the DataSource maintenance transaction.
  
  
  Check Transport Logs: If the InfoObject was recently transported, check the transport logs for any errors or issues that may have occurred during the transport process.
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to access the InfoObjects involved in the query or data extraction.
  
  
  Rebuild the Query: If the error occurs in a query, try to rebuild the query to ensure that all InfoObjects are correctly referenced.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  Related Information
  
  
  Transaction Codes: You may use transaction codes like RSA1 (Data Warehousing Workbench), RSO2 (DataSource Maintenance), and RSRT (Query Monitor) to investigate and resolve issues related to InfoObjects and data sources.
  
  
  SAP BW Documentation: Refer to the official SAP BW documentation for detailed information on InfoObjects, data sources, and query design.
  
  
  SAP Community: Engage with the SAP Community forums for insights and solutions shared by other users who may have encountered similar issues.
  
  
  By following these steps, you should be able to identify and resolve the cause of the RSCRM_APPL002 error in your SAP BW environment.