How To Fix RSCRM118 - Scenario &1 is not activated for CRM system &2

SAP Error Message - Details

• Message type: E = Error

• Message class: RSCRM - RSCRM: Messages

• Message number: 118

• Message text: Scenario &1 is not activated for CRM system &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSCRM118 - Scenario &1 is not activated for CRM system &2 ?

  The SAP error message RSCRM118 indicates that a specific scenario (denoted as &1) is not activated for the CRM system (denoted as &2). This error typically arises in the context of SAP CRM (Customer Relationship Management) when trying to execute a process or transaction that relies on a specific scenario being active.
  Cause:
  The primary cause of this error is that the scenario you are trying to use has not been activated in the CRM system. Scenarios in SAP CRM are configurations that define how certain business processes should be handled. If a scenario is not activated, the system will not be able to process requests related to that scenario.
  Solution:
  To resolve the RSCRM118 error, you can follow these steps:
  
  
  Check Scenario Activation:
  
  Go to the transaction code CRMD_ORDER or SPRO (SAP Project Reference Object) to access the configuration settings.
  Navigate to the relevant area where scenarios are defined and check if the scenario &1 is activated for the CRM system &2.
  
  
  
  Activate the Scenario:
  
  If the scenario is not activated, you will need to activate it. This can usually be done in the configuration settings under the relevant CRM area (e.g., Sales Order Management, Service Order Management).
  Follow the necessary steps to activate the scenario. This may involve setting specific parameters or flags.
  
  
  
  Transport Requests:
  
  If you are working in a development environment, ensure that any changes made to activate the scenario are transported to the quality and production environments as needed.
  
  
  
  Check Authorizations:
  
  Ensure that you have the necessary authorizations to activate scenarios in the CRM system. Lack of proper permissions can also lead to issues.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific scenario for any additional configuration steps or prerequisites that may be required.
  
  
  
  Testing:
  
  After activating the scenario, test the process again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  CRMD_ORDER: Used for managing CRM orders.
  SPRO: Access to the SAP Reference IMG for configuration.
  
  
  
  SAP Notes:
  
  Check for any relevant SAP Notes that may provide additional insights or solutions related to the RSCRM118 error.
  
  
  
  Support:
  
  If the issue persists after following the above steps, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  
  
  By following these steps, you should be able to resolve the RSCRM118 error and successfully activate the required scenario in your SAP CRM system.