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How To Fix RSCRM027 - Error while getting data (&1); redesign query


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RSCRM - RSCRM: Messages

  • Message number: 027

  • Message text: Error while getting data (&1); redesign query

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message RSCRM027 - Error while getting data (&1); redesign query ?

    The SAP error message RSCRM027 typically indicates that there is an issue with a query in the SAP system, specifically when trying to retrieve data. This error can occur in various contexts, such as when using SAP BW (Business Warehouse) or SAP CRM (Customer Relationship Management) systems. Here’s a breakdown of the potential causes, solutions, and related information for this error:

    Causes:

    1. Query Redesign Needed: The query may be poorly designed or not optimized for the data model, leading to performance issues or data retrieval problems.
    2. Data Model Changes: Changes in the underlying data model (e.g., InfoObjects, InfoProviders) may have affected the query's ability to retrieve data.
    3. Authorization Issues: The user executing the query may not have the necessary authorizations to access the data.
    4. Data Source Issues: The data source (e.g., InfoCube, DataStore Object) may be inactive, corrupted, or not properly loaded.
    5. Technical Issues: There may be technical issues such as database connectivity problems or system performance issues.

    Solutions:

    1. Redesign the Query:

      • Review the query design and optimize it. This may involve simplifying the query, reducing the number of key figures or characteristics, or adjusting filters.
      • Use the Query Designer to analyze and modify the query.
    2. Check Data Sources:

      • Ensure that the underlying data sources (InfoProviders) are active and contain the necessary data.
      • Check if the data has been loaded correctly into the InfoProviders.
    3. Review Authorizations:

      • Verify that the user has the appropriate authorizations to access the data being queried. This may involve checking roles and authorizations in the SAP system.
    4. Analyze Performance:

      • Use transaction codes like ST22 (Dump Analysis) or SM21 (System Log) to check for any runtime errors or performance issues that may be affecting the query execution.
    5. Check for Updates:

      • Ensure that the SAP system is up to date with the latest patches and updates, as some issues may be resolved in newer versions.
    6. Consult SAP Notes:

      • Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide guidance on similar issues.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as RSRT (Query Monitor) for testing queries and analyzing performance.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
    • Documentation: Review SAP documentation related to query design and performance optimization in BW or CRM.

    If the issue persists after trying the above solutions, it may be beneficial to involve your SAP Basis or technical team for further investigation.

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