How To Fix RSCRM004 - Error in database

SAP Error Message - Details

• Message type: E = Error

• Message class: RSCRM - RSCRM: Messages

• Message number: 004

• Message text: Error in database

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSCRM004 - Error in database ?

  The SAP error message RSCRM004, which indicates "Error in database," typically arises during the execution of a query or report in the SAP system. This error can be caused by various factors, including issues with the database connection, data inconsistencies, or problems with the underlying database itself.
  Causes of RSCRM004 Error
  
  Database Connection Issues: The connection between the SAP application server and the database may be disrupted or misconfigured.
  Data Inconsistencies: There may be inconsistencies or corruption in the data stored in the database.
  Database Locking: The database might be locked due to long-running transactions or deadlocks.
  Insufficient Resources: The database server may be running low on resources (e.g., memory, disk space).
  Database Configuration: Incorrect database configuration settings can lead to errors during data retrieval or manipulation.
  SQL Errors: There may be issues with the SQL statements being executed, such as syntax errors or invalid references.
  
  Solutions to RSCRM004 Error
  
  
  Check Database Connection:
  
  Verify that the database is up and running.
  Check the connection settings in the SAP system (e.g., database host, port, user credentials).
  
  
  
  Review System Logs:
  
  Check the SAP system logs (transaction SM21) and the database logs for any related error messages that can provide more context.
  
  
  
  Analyze SQL Trace:
  
  Use transaction ST05 to activate SQL trace and analyze the SQL statements being executed when the error occurs.
  
  
  
  Check for Locks:
  
  Use transaction SM12 to check for any database locks that might be causing the issue. If necessary, release the locks.
  
  
  
  Database Maintenance:
  
  Perform database maintenance tasks, such as reorganization or consistency checks, to resolve any data inconsistencies.
  
  
  
  Resource Monitoring:
  
  Monitor the database server's resource usage (CPU, memory, disk space) to ensure it is not overloaded.
  
  
  
  Consult Documentation:
  
  Refer to SAP Notes and documentation for any known issues or patches related to the error.
  
  
  
  Contact Support:
  
  If the issue persists, consider reaching out to SAP support for further assistance, providing them with detailed information about the error and the context in which it occurs.
  
  
  
  Related Information
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to RSCRM004.
  Transaction Codes: Familiarize yourself with transaction codes like SM21 (System Log), ST05 (SQL Trace), and SM12 (Lock Entries) for troubleshooting.
  Database Documentation: Review the documentation for the specific database being used (e.g., Oracle, SQL Server, HANA) for additional troubleshooting steps.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the RSCRM004 error in your SAP system.