How To Fix RSCR801 - Error while publishing to Crystal Enterprise

SAP Error Message - Details

• Message type: E = Error

• Message class: RSCR -

• Message number: 801

• Message text: Error while publishing to Crystal Enterprise

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSCR801 - Error while publishing to Crystal Enterprise ?

  The SAP error message RSCR801 typically occurs when there is an issue with publishing reports to Crystal Enterprise (now known as SAP BusinessObjects). This error can arise due to various reasons, including configuration issues, permission problems, or connectivity issues between SAP and the Crystal Enterprise server.
  Causes of RSCR801 Error
  
  Connection Issues: There may be a problem with the connection between the SAP system and the Crystal Enterprise server.
  Permissions: The user account used for publishing may not have the necessary permissions to publish reports to the specified location in Crystal Enterprise.
  Configuration Errors: Incorrect configuration settings in the SAP system or Crystal Enterprise can lead to this error.
  Network Issues: Network problems can prevent successful communication between the SAP system and the Crystal Enterprise server.
  Version Compatibility: Incompatibility between the versions of SAP and Crystal Enterprise can also cause this error.
  
  Solutions to RSCR801 Error
  
  
  Check Connection Settings:
  
  Verify that the connection settings in the SAP system for Crystal Enterprise are correct.
  Ensure that the Crystal Enterprise server is reachable from the SAP system.
  
  
  
  Review User Permissions:
  
  Check the permissions of the user account being used to publish reports. Ensure that it has the necessary rights to publish to the desired folder in Crystal Enterprise.
  
  
  
  Configuration Review:
  
  Review the configuration settings in both SAP and Crystal Enterprise. Ensure that all settings are correctly configured according to the documentation.
  
  
  
  Network Troubleshooting:
  
  Check for any network issues that may be affecting connectivity. This can include firewall settings, VPN issues, or other network configurations.
  
  
  
  Check for Updates:
  
  Ensure that both SAP and Crystal Enterprise are updated to the latest versions. Sometimes, updates can resolve compatibility issues.
  
  
  
  Logs and Error Messages:
  
  Review the logs in both SAP and Crystal Enterprise for more detailed error messages that can provide additional context for the issue.
  
  
  
  Consult Documentation:
  
  Refer to the official SAP and Crystal Enterprise documentation for any specific troubleshooting steps related to the RSCR801 error.
  
  
  
  Contact Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support or your organization's IT support team for further assistance.
  
  
  
  Related Information
  
  SAP Notes: Check for any relevant SAP Notes that may address the RSCR801 error or provide additional troubleshooting steps.
  Crystal Reports Documentation: Review the documentation for Crystal Reports and Crystal Enterprise for best practices on publishing reports.
  Community Forums: Engage with community forums or user groups where similar issues may have been discussed, as other users may have encountered and resolved the same error.
  
  By following these steps, you should be able to identify and resolve the RSCR801 error when publishing to Crystal Enterprise.