How To Fix RSCR009 - Error while downloading report template from BI

SAP Error Message - Details

• Message type: E = Error

• Message class: RSCR -

• Message number: 009

• Message text: Error while downloading report template from BI

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSCR009 - Error while downloading report template from BI ?

  The SAP error message RSCR009 typically occurs when there is an issue with downloading a report template from Business Intelligence (BI). This error can arise due to various reasons, including authorization issues, system configuration problems, or issues with the report itself.
  Causes of RSCR009 Error
  
  Authorization Issues: The user may not have the necessary permissions to download the report template.
  System Configuration: There may be configuration issues in the BI system or the report server.
  Report Issues: The report template itself may be corrupted or not properly configured.
  Network Issues: Connectivity problems between the client and the server can also lead to this error.
  File Format Issues: The format of the report template may not be compatible with the downloading process.
  
  Solutions to RSCR009 Error
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access and download the report template. This can be done by checking the user's roles and authorizations in the SAP system.
  
  
  
  Verify Report Configuration:
  
  Check the configuration of the report in the BI system. Ensure that the report is properly set up and that there are no issues with the report definition.
  
  
  
  Inspect the Report Template:
  
  If possible, try to open the report template directly in the BI system to see if it is functioning correctly. If the template is corrupted, it may need to be recreated or restored from a backup.
  
  
  
  Check Network Connectivity:
  
  Ensure that there are no network issues that could be affecting the connection between the client and the BI server. This includes checking firewalls, VPNs, and other network configurations.
  
  
  
  Review System Logs:
  
  Check the system logs for any additional error messages or warnings that could provide more context about the issue. This can help in diagnosing the root cause.
  
  
  
  Consult SAP Notes:
  
  Look for relevant SAP Notes or Knowledge Base Articles (KBAs) that may address this specific error. SAP frequently updates its documentation with solutions for known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the steps you have already taken.
  
  
  
  Related Information
  
  SAP BI Documentation: Review the official SAP documentation for Business Intelligence for any specific guidelines related to report templates and downloading processes.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can share their solutions.
  System Updates: Ensure that your SAP system is up to date with the latest patches and updates, as these can often resolve known issues.
  
  By following these steps, you should be able to diagnose and resolve the RSCR009 error when downloading report templates from SAP BI.