How To Fix RSBPCW_EXCEPTION013 - Environment information not found


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RSBPCW_EXCEPTION - BPC: Work Status Message Class

  • Message number: 013

  • Message text: Environment information not found

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message RSBPCW_EXCEPTION013 - Environment information not found ?

    The SAP error message RSBPCW_EXCEPTION013: Environment information not found typically occurs in the context of SAP Business Planning and Consolidation (BPC) when the system is unable to retrieve the necessary environment information for a specific operation or process. This can happen for various reasons, and here are some common causes, potential solutions, and related information:

    Causes:

    1. Missing Environment Configuration: The environment you are trying to access may not be properly configured or may not exist in the system.
    2. Authorization Issues: The user may not have the necessary authorizations to access the environment or the related data.
    3. Data Model Issues: There may be issues with the data model or the underlying database that prevent the environment from being recognized.
    4. System or Network Issues: Temporary system or network issues could lead to the inability to retrieve environment information.
    5. Incorrect Parameters: The parameters being passed to the function or process may be incorrect or incomplete.

    Solutions:

    1. Check Environment Configuration:

      • Verify that the environment is correctly set up in the BPC configuration. Ensure that all necessary settings are in place.
      • Go to the BPC administration area and check the environment settings.
    2. Review User Authorizations:

      • Ensure that the user encountering the error has the appropriate authorizations to access the environment. This can be checked in the user roles and authorizations settings.
    3. Validate Data Model:

      • Check the data model associated with the environment. Ensure that it is active and correctly configured.
      • If there are any inconsistencies, consider reactivating or refreshing the data model.
    4. Check System Logs:

      • Review the system logs for any additional error messages or warnings that could provide more context about the issue.
    5. Restart Services:

      • Sometimes, simply restarting the BPC services or the SAP system can resolve temporary issues.
    6. Consult Documentation:

      • Refer to the SAP BPC documentation for any specific notes or guidelines related to the error message.
    7. Contact SAP Support:

      • If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the steps you have already taken.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that might address this specific error. SAP Notes often contain patches or workarounds for known issues.
    • BPC Community: Engage with the SAP Community or forums where other users may have encountered similar issues and can share their solutions.
    • System Version: Ensure that you are aware of the specific version of SAP BPC you are using, as solutions may vary between versions.

    By following these steps, you should be able to diagnose and potentially resolve the RSBPCW_EXCEPTION013 error in SAP BPC.

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