How To Fix RSBPCB_EXCEPTION032 - BPF: Could not create e-mail; cannot get web server name

SAP Error Message - Details

• Message type: E = Error

• Message class: RSBPCB_EXCEPTION - BPC: BPF Message Class

• Message number: 032

• Message text: BPF: Could not create e-mail; cannot get web server name

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSBPCB_EXCEPTION032 - BPF: Could not create e-mail; cannot get web server name ?

  The SAP error message RSBPCB_EXCEPTION032 indicates that there is an issue with the Business Planning and Consolidation (BPC) component when trying to send an email. The specific message "Could not create e-mail; cannot get web server name" suggests that the system is unable to retrieve the web server name necessary for sending emails.
  Causes:
  
  Web Server Configuration: The web server settings in the SAP system may not be configured correctly. This could include missing or incorrect entries in the configuration tables.
  Network Issues: There may be network connectivity issues preventing the SAP system from accessing the web server.
  Authorization Issues: The user or service account may not have the necessary permissions to access the web server or send emails.
  Missing SMTP Configuration: The Simple Mail Transfer Protocol (SMTP) settings may not be properly configured in the SAP system.
  System Parameters: The parameters related to email sending in the SAP system might not be set correctly.
  
  Solutions:
  
  
  Check Web Server Configuration:
  
  Go to transaction SICF and ensure that the web server services are active and correctly configured.
  Verify the settings in transaction SPRO under SAP NetWeaver > Application Server > Internet Communication Framework > Configuration > HTTP > Maintain HTTP Connections.
  
  
  
  Verify SMTP Settings:
  
  Check the SMTP configuration in transaction SCOT. Ensure that the SMTP node is correctly set up and that the mail server is reachable.
  Test the SMTP connection to ensure that emails can be sent from the SAP system.
  
  
  
  Check Network Connectivity:
  
  Ensure that there are no firewall or network issues preventing the SAP system from reaching the web server.
  Use tools like ping or telnet to test connectivity to the web server.
  
  
  
  Review Authorizations:
  
  Ensure that the user or service account has the necessary authorizations to send emails. Check roles and profiles assigned to the user.
  
  
  
  System Parameters:
  
  Check the system parameters related to email sending. You can do this in transaction RZ10 or RZ11. Look for parameters like icm/HTTP/port and ensure they are set correctly.
  
  
  
  Check Logs:
  
  Review the application logs (transaction SLG1) for any additional error messages that might provide more context about the issue.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the official SAP documentation for BPC and email configuration for more detailed guidance.
  Community Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify and resolve the issue causing the error message RSBPCB_EXCEPTION032 in your SAP BPC environment.