How To Fix RSBPC_WEB_EXCEPTION003 - Update user preference failed: &1

SAP Error Message - Details

• Message type: E = Error

• Message class: RSBPC_WEB_EXCEPTION -

• Message number: 003

• Message text: Update user preference failed: &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSBPC_WEB_EXCEPTION003 - Update user preference failed: &1 ?

  The SAP error message RSBPC_WEB_EXCEPTION003 with the description "Update user preference failed: &1" typically occurs in the context of SAP Business Planning and Consolidation (BPC) when there is an issue updating user preferences in the web interface. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to update preferences.
  Database Issues: There could be a problem with the database connection or the database itself, preventing updates.
  Configuration Errors: Incorrect configuration settings in the BPC environment may lead to this error.
  Session Timeouts: If the user session has timed out, it may result in failure to update preferences.
  Network Issues: Connectivity problems between the client and the server can also cause this error.
  Data Integrity Issues: Corrupted or invalid data in the user preference settings may lead to update failures.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary roles and authorizations to update preferences in BPC.
  Database Connection: Verify that the database is up and running, and check for any connection issues. You may need to restart the database or check logs for errors.
  Review Configuration: Check the BPC configuration settings to ensure they are correctly set up. This includes checking the application settings and user settings.
  Session Management: If the session has timed out, log out and log back in to the BPC web interface.
  Network Connectivity: Ensure that there are no network issues affecting the connection to the BPC server.
  Data Validation: Review the user preference data for any inconsistencies or corruption. If necessary, reset the user preferences to default and try updating again.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  BPC Documentation: Refer to the official SAP BPC documentation for guidance on user preferences and configuration settings.
  Support Forums: Engage with SAP community forums or support channels where other users may have encountered similar issues and can provide insights or solutions.
  
  If the issue persists after trying the above solutions, it may be necessary to contact SAP support for further assistance, providing them with detailed information about the error and the steps taken to resolve it.