How To Fix RS_GENERAL022 - No trace logs available


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RS_GENERAL - BW General Messages for Re-Use

  • Message number: 022

  • Message text: No trace logs available

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message RS_GENERAL022 - No trace logs available ?

    The SAP error message RS_GENERAL022: No trace logs available typically indicates that the system is unable to find any trace logs for the requested operation or process. This can occur in various contexts, such as during data extraction, reporting, or when trying to analyze performance issues.

    Causes:

    1. No Trace Logs Generated: The most common reason is that the trace logs have not been generated for the specific operation. This can happen if tracing was not enabled or if the operation completed too quickly for logs to be captured.
    2. Trace Logs Deleted: The trace logs may have been deleted or purged from the system, either manually or through a scheduled job.
    3. Insufficient Authorization: The user may not have the necessary authorizations to view the trace logs.
    4. System Configuration: The system may not be configured correctly to generate trace logs for the specific operation or transaction.
    5. Technical Issues: There could be underlying technical issues with the SAP system that prevent trace logs from being created or accessed.

    Solutions:

    1. Enable Tracing: Ensure that tracing is enabled for the relevant operation. This can usually be done in the transaction code where the operation is performed or through system settings.
    2. Check Authorization: Verify that the user has the necessary authorizations to access trace logs. This may involve checking roles and permissions in the SAP system.
    3. Review System Configuration: Check the configuration settings related to logging and tracing in the SAP system. Ensure that the settings are appropriate for the operations being performed.
    4. Check for Deletion Jobs: Look for any scheduled jobs that may be purging trace logs. Adjust the retention settings if necessary to keep logs for a longer period.
    5. Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
    6. System Restart: In some cases, a system restart may resolve temporary issues that prevent trace logs from being generated or accessed.

    Related Information:

    • Transaction Codes: Familiarize yourself with transaction codes related to tracing and logging, such as ST01 (System Trace), ST05 (SQL Trace), and SLG1 (Application Log).
    • SAP Documentation: Refer to the official SAP documentation for detailed information on logging and tracing in your specific version of SAP.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.

    If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.

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