How To Fix RS2HANA_AUTH461 - User cannot log into the system


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RS2HANA_AUTH -

  • Message number: 461

  • Message text: User cannot log into the system

  • Show details Hide details
  • What causes this issue?

    The database connection maintained in transaction RS2HANA_VIEW, setting
    "DB Connection Name", cannot be used to log into the database system.
    Therefore the role user cannot be used to create or assign roles during
    the replication process.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Check whether the user maintained in the database connection maintained
    in transaction RS2HANA_VIEW is still valid and contains the correct
    login data (username and password). Also check whether you can log into
    the system using the user and password maintained in the database
    connection.

    Procedure for System Administrators

    In order to investigate the error message raised by the database, go to
    transaction RS2HANA_CHECK and enter "STOP_AT_ERROR=X" (without ") into
    the transaction code field. Then run the role user check from the report
    menu: Check Consistency - Technical Users - Role User. The program will
    stop every time an interaction with the database raises an exception
    while performing the role user consistency check.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message RS2HANA_AUTH461 - User cannot log into the system ?

    The SAP error message RS2HANA_AUTH461 indicates that a user is unable to log into the system due to authorization issues. This error typically arises in the context of SAP HANA or SAP BW/4HANA environments, where specific authorizations are required for users to access certain functionalities or data.

    Cause

    The primary causes of the RS2HANA_AUTH461 error can include:

    1. Missing Authorizations: The user does not have the necessary authorizations assigned to their user profile to access the required resources or transactions.
    2. Role Assignment Issues: The roles assigned to the user may not include the necessary permissions for the actions they are trying to perform.
    3. User Status: The user account may be locked or inactive, preventing login.
    4. Profile Issues: The user profile may not be correctly configured, or the user may not be assigned to the correct organizational units.
    5. System Configuration: There may be system-wide settings or configurations that restrict access for certain users.

    Solution

    To resolve the RS2HANA_AUTH461 error, you can follow these steps:

    1. Check User Authorizations:

      • Use transaction code SU01 to check the user’s profile.
      • Verify that the user has the necessary roles assigned that include the required authorizations.
    2. Review Role Assignments:

      • Use transaction code PFCG to review the roles assigned to the user.
      • Ensure that the roles contain the necessary authorizations for the actions the user is trying to perform.
    3. Unlock User Account:

      • If the user account is locked, unlock it using transaction code SU01.
      • Check the user status and ensure it is set to active.
    4. Check Authorization Logs:

      • Use transaction code SU53 immediately after the error occurs to see the last authorization check and identify what is missing.
      • This can provide insights into which specific authorizations are lacking.
    5. Consult with Security Team:

      • If you are not authorized to make changes, consult with your SAP security team or administrator to ensure the user has the correct roles and authorizations.
    6. System Configuration Review:

      • If the issue persists, review any system-wide settings or configurations that may be affecting user access.

    Related Information

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Documentation: Refer to SAP documentation regarding user management and authorization concepts to better understand how to manage user access.
    • Training: Consider training for users and administrators on SAP security and authorization management to prevent similar issues in the future.

    By following these steps, you should be able to identify and resolve the cause of the RS2HANA_AUTH461 error, allowing the user to log into the system successfully.

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