How To Fix RS2HANA_AUTH396 - User exists in BW

SAP Error Message - Details

• Message type: E = Error

• Message class: RS2HANA_AUTH -

• Message number: 396

• Message text: User exists in BW

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RS2HANA_AUTH396 - User exists in BW ?

  The SAP error message RS2HANA_AUTH396 typically indicates that there is an issue with user authorization when trying to access SAP BW (Business Warehouse) data in SAP HANA. This error occurs when a user that is trying to access the HANA database is already defined in the BW system, but there are authorization issues preventing the user from accessing the required data.
  Cause:
  
  User Exists in BW: The user attempting to access the HANA database is recognized in the BW system, but the necessary authorizations or roles are not properly assigned.
  Missing Authorizations: The user may not have the required authorizations to access the specific BW objects or data sources.
  Inconsistent User Mapping: There may be inconsistencies in how users are mapped between BW and HANA, leading to authorization failures.
  
  Solution:
  
  
  Check User Authorizations:
  
  Verify that the user has the necessary roles and authorizations assigned in the BW system. This can be done using transaction codes like SU01 (User Maintenance) and PFCG (Role Maintenance).
  Ensure that the user has the appropriate authorizations for the specific BW objects they are trying to access.
  
  
  
  Synchronize User Mapping:
  
  If the user exists in both BW and HANA, ensure that the user mapping is consistent. You may need to synchronize user roles and authorizations between the two systems.
  Use transaction RS2HANA to manage the connection and ensure that the user is correctly mapped.
  
  
  
  Check HANA User Configuration:
  
  Ensure that the user is also created in the HANA database with the necessary privileges. You can use HANA Studio or HANA Cockpit to manage users and roles in HANA.
  
  
  
  Review BW to HANA Connection:
  
  Check the connection settings between BW and HANA to ensure that they are correctly configured. This includes verifying the connection parameters and ensuring that the BW system can communicate with the HANA database.
  
  
  
  Consult SAP Notes:
  
  Look for any relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for common issues.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for BW and HANA for detailed information on user management and authorization concepts.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Transaction Codes:
  
  SU01: User Maintenance
  PFCG: Role Maintenance
  RS2HANA: BW to HANA Data Transfer
  
  
  
  By following these steps, you should be able to resolve the RS2HANA_AUTH396 error and ensure that the user has the necessary access to BW data in HANA.