How To Fix RS2HANA_AUTH396 - User exists in BW

RS2HANA_AUTH396 - Overview

• Message type: E = Error

• Message class: RS2HANA_AUTH -

• Message number: 396

• Message text: User exists in BW

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RS2HANA_AUTH396 - User exists in BW ?

  The SAP error message RS2HANA_AUTH396 typically indicates that there is an issue with user authorization when trying to access SAP BW (Business Warehouse) data in SAP HANA. This error occurs when a user that is trying to access the HANA database is already defined in the BW system, but there are authorization issues preventing the user from accessing the required data.
  
  Cause:
  
  User Exists in BW: The user attempting to access the HANA database is recognized in the BW system, but the necessary authorizations or roles are not properly assigned.
  Missing Authorizations: The user may not have the required authorizations to access the specific BW objects or data sources.
  Inconsistent User Mapping: There may be inconsistencies in how users are mapped between BW and HANA, leading to authorization failures.
  
  
  Solution:
  
  
  Check User Authorizations:
  
  Verify that the user has the necessary roles and authorizations assigned in the BW system. This can be done using transaction codes like SU01