How To Fix RS2HANA_AUTH246 - User &1: Unknown error occurred

SAP Error Message - Details

• Message type: E = Error

• Message class: RS2HANA_AUTH -

• Message number: 246

• Message text: User &1: Unknown error occurred

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RS2HANA_AUTH246 - User &1: Unknown error occurred ?

  The SAP error message RS2HANA_AUTH246, which states "User &1: Unknown error occurred," typically relates to authorization issues when accessing SAP HANA data or performing operations that require specific permissions. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to access the required data or perform the operation.
  Role Assignment: The user might not have the correct roles assigned in the SAP system that grants access to HANA views or data.
  Connection Problems: There could be issues with the connection between the SAP system and the HANA database.
  Configuration Errors: Misconfigurations in the SAP BW or HANA settings can lead to this error.
  User Lock: The user account may be locked or inactive, preventing access.
  
  Solutions:
  
  
  Check User Authorizations:
  
  Verify that the user has the necessary authorizations to access the HANA data. This can be done by checking the roles assigned to the user in transaction code SU01 or PFCG.
  Ensure that the user has the required privileges for the specific HANA views or tables they are trying to access.
  
  
  
  Role Assignment:
  
  If the user lacks the necessary roles, assign the appropriate roles that include access to the required HANA objects.
  Use transaction PFCG to manage roles and authorizations.
  
  
  
  Connection Verification:
  
  Check the connection settings between the SAP system and the HANA database. Ensure that the connection is active and properly configured.
  Use transaction DBACOCKPIT to monitor database connections and check for any issues.
  
  
  
  Review Configuration:
  
  Review the configuration settings in both SAP BW and HANA to ensure they are set up correctly.
  Check for any recent changes that might have affected the configuration.
  
  
  
  User Status:
  
  Ensure that the user account is not locked or inactive. This can be checked in transaction SU01.
  If the account is locked, unlock it and ensure the user can log in.
  
  
  
  Check Logs:
  
  Review the system logs for any additional error messages or details that could provide more context about the issue. Use transaction SM21 for system logs and ST22 for dump analysis.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to SAP documentation for HANA and BW for best practices on user management and authorization.
  Support: If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the RS2HANA_AUTH246 error.