How To Fix RS2HANA_AUTH245 - InfoProvider &1: Unknown error occurred

SAP Error Message - Details

• Message type: E = Error

• Message class: RS2HANA_AUTH -

• Message number: 245

• Message text: InfoProvider &1: Unknown error occurred

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RS2HANA_AUTH245 - InfoProvider &1: Unknown error occurred ?

  The SAP error message RS2HANA_AUTH245 typically indicates an authorization issue when trying to access a specific InfoProvider in SAP BW (Business Warehouse) that is connected to SAP HANA. The message suggests that an unknown error occurred, which can be due to various reasons related to user permissions, system configuration, or data access.
  Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to access the InfoProvider or the underlying data in HANA.
  Incorrect Configuration: There may be misconfigurations in the connection settings between SAP BW and SAP HANA.
  Data Source Issues: The InfoProvider might be pointing to a data source that is not correctly set up or is unavailable.
  Transport Issues: If the InfoProvider was recently transported from another system, there may be missing objects or settings.
  HANA Database Issues: There could be issues with the HANA database itself, such as connectivity problems or database errors.
  
  Solutions:
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the InfoProvider. This includes checking roles and profiles assigned to the user.
  Use transaction code SU53 to analyze the last authorization check and identify any missing authorizations.
  
  
  
  Review InfoProvider Configuration:
  
  Verify the configuration of the InfoProvider in SAP BW. Ensure that it is correctly set up to connect to the HANA database.
  Check the settings in transaction RSA1 (Data Warehousing Workbench) for any inconsistencies.
  
  
  
  Test HANA Connection:
  
  Use transaction DBACOCKPIT or HANA Studio to test the connection to the HANA database. Ensure that the connection is active and functioning correctly.
  
  
  
  Check for Transport Issues:
  
  If the InfoProvider was recently transported, ensure that all necessary objects and settings were included in the transport request.
  
  
  
  Consult Logs:
  
  Check the system logs (transaction SM21) and the application logs (transaction SLG1) for any additional error messages that might provide more context about the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the steps you have already taken.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  RSA1: Data Warehousing Workbench
  SU53: Authorization Check Analysis
  SM21: System Log
  SLG1: Application Log
  DBACOCKPIT: Database Administration Cockpit
  
  
  
  Documentation: Refer to SAP Help Portal for detailed documentation on authorization management and InfoProvider configuration.
  
  
  By following these steps, you should be able to diagnose and resolve the RS2HANA_AUTH245 error effectively.