How To Fix RQ393 - +/- sign ctrl only rel. for memo records (payment advices,planned items)

SAP Error Message - Details

• Message type: E = Error

• Message class: RQ - Messages for Cash Management and Forecast

• Message number: 393

• Message text: +/- sign ctrl only rel. for memo records (payment advices,planned items)

What causes this issue?

The +/- sign control is only relevant for memo records (payment
advices, planning items) the levels &V1& are not used for memo records
(in accordance with View V_T037_1).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RQ393 - +/- sign ctrl only rel. for memo records (payment advices,planned items) ?

  The SAP error message RQ393, which states "± sign control only relevant for memo records (payment advices, planned items)," typically occurs in the context of financial transactions, particularly when dealing with payment advices or planned items in the SAP system. This error indicates that there is an issue with the handling of the +/- sign in the context of memo records.
  Cause:
  
  Incorrect Configuration: The error may arise due to incorrect configuration settings in the financial module, particularly related to how memo records are processed.
  Data Entry Issues: If users are entering data that includes a +/- sign inappropriately for records that do not support it, this can trigger the error.
  Transaction Type: The error may occur when trying to process a transaction that is not compatible with the +/- sign control, such as standard postings instead of memo records.
  
  Solution:
  
  Review Configuration: Check the configuration settings in the SAP system related to payment advices and planned items. Ensure that the settings are correctly defined to handle memo records.
  Data Validation: Ensure that the data being entered does not include +/- signs where they are not applicable. This may involve training users on the correct data entry procedures.
  Transaction Type Check: Verify that the transaction type being processed is appropriate for the use of memo records. If it is not, consider using a different transaction type that aligns with the requirements.
  SAP Notes: Check for any relevant SAP Notes or updates that may address this specific error. Sometimes, SAP releases patches or notes that provide solutions or workarounds for known issues.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for detailed information on handling payment advices and planned items.
  Community Forums: Engage with SAP community forums or support channels where similar issues may have been discussed, and solutions shared.
  Testing: After making any changes, conduct thorough testing to ensure that the error does not recur and that the system behaves as expected.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with an SAP expert or your organization's SAP support team for further assistance.