How To Fix RQ365 - &1 master records changed in company code &2

SAP Error Message - Details

• Message type: E = Error

• Message class: RQ - Messages for Cash Management and Forecast

• Message number: 365

• Message text: &1 master records changed in company code &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RQ365 - &1 master records changed in company code &2 ?

  The SAP error message RQ365 indicates that there are changes made to master records in a specific company code that are causing issues with the processing of a document or transaction. This error typically arises in the context of financial transactions, where master data integrity is crucial for accurate reporting and processing.
  Cause:
  The error message RQ365 occurs when:
  
  There are changes made to the master data (such as vendor, customer, or material master records) in the specified company code after a document has been created but before it has been fully processed.
  The changes could include updates to key fields that are critical for the transaction, such as payment terms, bank details, or other relevant information.
  
  Solution:
  To resolve the RQ365 error, you can take the following steps:
  
  
  Identify Changes: Determine what changes were made to the master records in the specified company code. You can do this by checking the change logs for the relevant master data.
  
  
  Reprocess the Document: If the changes are valid and necessary, you may need to reprocess the document that triggered the error. This could involve:
  
  Re-saving the document.
  Re-running the transaction that caused the error.
  
  
  
  Check for Inconsistencies: Ensure that there are no inconsistencies between the master data and the transaction data. If there are discrepancies, correct them in the master records.
  
  
  Consult with Users: If the changes were made by other users, consult with them to understand the context of the changes and whether they were intended.
  
  
  Use Transaction Codes: Utilize transaction codes like SE16 or SE11 to view the master data tables and check for any discrepancies.
  
  
  System Configuration: In some cases, the issue may be related to system configuration. Ensure that the settings for master data updates and document processing are correctly configured.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MK03 (Display Vendor), FD03 (Display Customer), or MM03 (Display Material) to view master data.
  Change Logs: Use transaction SCDO to view change documents for master records to track what changes were made and by whom.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Authorization: Ensure that users have the appropriate authorizations to make changes to master records, as unauthorized changes can lead to errors.
  
  By following these steps, you should be able to identify the cause of the RQ365 error and implement a solution to resolve it.