How To Fix RQ289 - Amount not entered -> Totals record saved with amount 0

SAP Error Message - Details

• Message type: E = Error

• Message class: RQ - Messages for Cash Management and Forecast

• Message number: 289

• Message text: Amount not entered -> Totals record saved with amount 0

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RQ289 - Amount not entered -> Totals record saved with amount 0 ?

  The SAP error message RQ289 ("Amount not entered -> Totals record saved with amount 0") typically occurs in the context of the SAP Revenue Accounting and Reporting (RAR) module. This error indicates that a transaction or document was processed without a valid amount being entered, leading to a totals record being saved with an amount of zero.
  Causes:
  
  Missing Amount: The most common cause is that the amount field in the relevant transaction or document was left blank or not populated correctly.
  Incorrect Configuration: There may be issues with the configuration of the revenue recognition settings or the related master data.
  Data Entry Errors: Manual data entry errors can lead to amounts not being entered or calculated correctly.
  Integration Issues: If the transaction is integrated with other modules (like SD, FI, etc.), there may be issues in the data flow that result in missing amounts.
  
  Solutions:
  
  Check the Document: Review the document or transaction that triggered the error. Ensure that all required fields, especially the amount fields, are filled in correctly.
  Review Configuration: Check the configuration settings in the RAR module to ensure that they are set up correctly. This includes checking the revenue recognition rules and related settings.
  Data Validation: Implement validation checks to ensure that amounts are entered before saving transactions. This can help prevent similar errors in the future.
  Reprocess the Document: If the document was saved with an amount of zero, you may need to reverse or delete the document and re-enter it with the correct amounts.
  Consult Documentation: Refer to SAP documentation or notes related to RAR for any specific guidance on handling this error.
  Contact Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it appears to be a bug or a more complex issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP RAR, such as RAR transaction codes for processing revenue recognition.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Training: Ensure that users are trained on the importance of entering amounts correctly in transactions to avoid this error.
  
  By addressing the root cause of the error and ensuring proper data entry and configuration, you can resolve the RQ289 error and prevent it from occurring in the future.