How To Fix RPUDB009 - No supplier service levels found

SAP Error Message - Details

• Message type: E = Error

• Message class: RPUDB - Error Messages for DB Inconsistencies in Procurement (ISR)

• Message number: 009

• Message text: No supplier service levels found

What causes this issue?

No vendor service levels exists for the selection criteria entered.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE ISR_CHECK

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RPUDB009 - No supplier service levels found ?

  The SAP error message RPUDB009, which states "No supplier service levels found," typically occurs in the context of supplier evaluation or procurement processes within SAP. This error indicates that the system could not find any defined service levels for the specified supplier in the relevant data tables.
  Causes:
  
  Missing Service Level Data: The most common cause is that the service levels for the supplier have not been defined in the system.
  Incorrect Configuration: There may be configuration issues in the supplier evaluation settings or the relevant modules.
  Data Inconsistency: There could be inconsistencies or missing entries in the master data related to suppliers or service levels.
  Authorization Issues: The user may not have the necessary authorizations to view or access the service level data.
  
  Solutions:
  
  
  Define Service Levels:
  
  Navigate to the relevant transaction (e.g., ME01 for maintaining service levels) and ensure that service levels are defined for the supplier in question.
  Check if the service levels are correctly assigned to the supplier in the vendor master data.
  
  
  
  Check Configuration:
  
  Review the configuration settings for supplier evaluation in the SAP system. Ensure that all necessary settings are correctly configured.
  Consult with your SAP Basis or configuration team to verify that the supplier evaluation module is set up correctly.
  
  
  
  Data Consistency Check:
  
  Perform a data consistency check to ensure that all necessary data entries are present and correct.
  Use transaction codes like SE16 or SE11 to check the relevant database tables for missing entries.
  
  
  
  Authorization Check:
  
  Verify that the user encountering the error has the appropriate authorizations to access supplier service levels.
  If necessary, consult with your SAP security team to adjust user roles and permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help files for additional guidance on supplier service levels and the specific error message.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME01 (Maintain Vendor Evaluation), ME2N (Purchase Orders by Vendor), and ME3L (Outline Agreements by Vendor).
  Tables: Key tables to check include LFA1 (Vendor Master), LFM1 (Vendor Master Purchasing), and EKKO (Purchasing Document Header).
  SAP Notes: Search for relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the RPUDB009 error and implement the necessary solutions to resolve it.