How To Fix RPLM_RECORD_RESULTS038 - Graphic is hidden due to problems with the internet graphic server

RPLM_RECORD_RESULTS038 - Overview

• Message type: E = Error

• Message class: RPLM_RECORD_RESULTS - Messages for Results Recording for Portal Role

• Message number: 038

• Message text: Graphic is hidden due to problems with the internet graphic server

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RPLM_RECORD_RESULTS038 - Graphic is hidden due to problems with the internet graphic server ?

  The SAP error message RPLM_RECORD_RESULTS038 indicates that a graphic is hidden due to issues with the internet graphic server. This typically occurs in the context of SAP applications that utilize graphical representations, such as SAP PLM (Product Lifecycle Management) or other modules that rely on graphical data.
  
  Cause:
  
  
  Internet Graphic Server Issues: The primary cause of this error is a problem with the Internet Graphic Server (IGS) that is responsible for rendering graphics in SAP. This could be due to:
  
  The IGS service not running or being misconfigured.
  Network issues preventing access to the IGS.
  Firewall settings blocking the communication between the SAP system and the IGS.
  Incorrect URL or path settings for the IGS in the SAP configuration.
  
  
  
  Browser Compatibility: Sometimes, the browser being used may not be compatible with the graphics being rendered, leading to display issues.
  
  
  SAP GUI Settings: Incorrect settings in the SAP GUI or the application itself may also lead to this error.
  
  
  
  Solution:
  
  
  Check