How To Fix RPLM_RECORD_RESULTS001 - Personalization of results history could not be read

SAP Error Message - Details

• Message type: E = Error

• Message class: RPLM_RECORD_RESULTS - Messages for Results Recording for Portal Role

• Message number: 001

• Message text: Personalization of results history could not be read

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RPLM_RECORD_RESULTS001 - Personalization of results history could not be read ?

  The SAP error message RPLM_RECORD_RESULTS001 indicates that there is an issue with reading the personalization settings for the results history in the SAP system. This error typically occurs in the context of the SAP Learning Solution (SAP LSO) or similar modules where personalized results are stored and accessed.
  Causes:
  
  Missing Personalization Data: The personalization data for the user may not exist or may have been deleted.
  Authorization Issues: The user may not have the necessary authorizations to access the personalization settings.
  System Configuration: There may be issues with the configuration of the SAP system or the specific module being used.
  Database Issues: There could be problems with the database that prevent the retrieval of personalization data.
  User Profile Issues: The user profile may not be correctly set up or may be corrupted.
  
  Solutions:
  
  Check User Personalization: Verify if the personalization data exists for the user. If not, it may need to be created or restored.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the results history and personalization settings. This can be done by checking the user's roles and authorizations in the SAP system.
  System Configuration Review: Check the configuration settings related to the results history and personalization in the SAP system. Ensure that all necessary settings are correctly configured.
  Database Check: If there are database issues, consult with your database administrator to check for any inconsistencies or errors in the database that may affect data retrieval.
  User Profile Reset: If the user profile is suspected to be corrupted, consider resetting it or creating a new profile for the user.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that resolve the issue.
  
  Related Information:
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  Documentation: Review the official SAP documentation related to the Learning Solution or the specific module you are working with for more detailed troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and potentially resolve the error message RPLM_RECORD_RESULTS001.