How To Fix RP_HRSFEC_PYRES_EXP021 - HTTP response could not be parsed. Please check the connection settings.

SAP Error Message - Details

• Message type: E = Error

• Message class: RP_HRSFEC_PYRES_EXP - Messages for Report RP_HRSFEC_EXPORTPAYROLLRESULTS

• Message number: 021

• Message text: HTTP response could not be parsed. Please check the connection settings.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RP_HRSFEC_PYRES_EXP021 - HTTP response could not be parsed. Please check the connection settings. ?

  The SAP error message RP_HRSFEC_PYRES_EXP021 indicating that the "HTTP response could not be parsed" typically occurs in the context of SAP applications that are trying to communicate with external services or APIs, such as when using the SAP SuccessFactors Employee Central Payroll integration.
  Causes:
  
  Network Issues: There may be connectivity problems between the SAP system and the external service, such as firewalls blocking the connection or DNS resolution issues.
  Incorrect Configuration: The connection settings (like URL, authentication credentials, etc.) may be incorrectly configured in the SAP system.
  Service Unavailability: The external service or API might be down or experiencing issues, leading to an unparseable response.
  Response Format: The response from the external service may not be in the expected format (e.g., JSON or XML), which can lead to parsing errors.
  Timeouts: The request may be timing out due to slow network conditions or heavy load on the external service.
  
  Solutions:
  
  
  Check Network Connectivity:
  
  Ensure that the SAP system can reach the external service. You can use tools like ping or telnet to test connectivity.
  Check firewall settings to ensure that the necessary ports are open.
  
  
  
  Verify Connection Settings:
  
  Go to the relevant configuration in SAP (e.g., transaction code SPRO for customizing) and verify the connection settings, including the URL, authentication method, and any required headers.
  Ensure that the credentials used for authentication are correct.
  
  
  
  Test the External Service:
  
  Use tools like Postman or curl to manually send a request to the external service and check the response. This can help identify if the service is down or if the response format is incorrect.
  
  
  
  Check Logs:
  
  Review the application logs in SAP (transaction code SLG1) for more detailed error messages that can provide additional context about the issue.
  Check the logs of the external service if you have access to them.
  
  
  
  Increase Timeout Settings:
  
  If timeouts are suspected, consider increasing the timeout settings in the SAP system for the HTTP connection.
  
  
  
  Contact Support:
  
  If the issue persists, consider reaching out to SAP support or the support team of the external service for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide patches or updates.
  Documentation: Review the integration documentation for SAP SuccessFactors and Employee Central Payroll to ensure that all prerequisites and configurations are correctly set up.
  Community Forums: Look for discussions in SAP Community or other forums where similar issues may have been addressed.
  
  By following these steps, you should be able to diagnose and resolve the RP_HRSFEC_PYRES_EXP021 error effectively.