How To Fix RP962 - No entry allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: RP - Error Messages for Infotype Module Pools

• Message number: 962

• Message text: No entry allowed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RP962 - No entry allowed ?

  The SAP error message RP962 "No entry allowed" typically occurs in the context of payroll processing or personnel administration when a user attempts to enter or modify data in a way that is not permitted by the system's configuration or business rules. This error can arise in various scenarios, such as when trying to enter payroll results, modify infotypes, or process time data.
  Causes of Error RP962
  
  Incorrect Authorization: The user may not have the necessary permissions to perform the action they are attempting.
  Configuration Settings: The system may be configured to restrict certain entries based on specific criteria (e.g., payroll periods, employee status).
  Data Locking: The data being modified may be locked due to ongoing processes, such as payroll runs or other administrative tasks.
  Infotype Restrictions: Certain infotypes may have restrictions on data entry based on the employee's status or other conditions.
  Time Constraints: The entry may be outside of the allowed time frame for processing (e.g., trying to enter data for a closed payroll period).
  
  Solutions to Error RP962
  
  Check Authorizations: Ensure that the user has the necessary authorizations to perform the action. This may involve reviewing user roles and permissions in the SAP system.
  Review Configuration: Consult with your SAP HR or payroll configuration team to understand if there are specific settings that restrict the entry. Adjustments may be needed in the configuration.
  Data Locking: Verify if the data is locked due to ongoing processes. If so, wait for the process to complete or consult with the relevant team to unlock the data.
  Infotype Review: Check the specific infotype being modified for any restrictions or conditions that may apply. Ensure that the employee's status allows for the intended changes.
  Time Frame Validation: Confirm that the entry is being made within the allowed time frame. If necessary, adjust the payroll period or consult with the payroll team for guidance.
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), PA40 (Personnel Actions), and PC00_MXX_CALC (Payroll Processing) to navigate the system effectively.
  SAP Notes: Check for any SAP Notes related to error RP962 for specific patches or updates that may address known issues.
  Documentation: Review SAP documentation or user manuals for guidance on the specific infotypes or processes involved in the error.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  By following these steps, you should be able to identify the cause of the RP962 error and implement the appropriate solution.