How To Fix RP491 - Invalid data for personnel number &, infotype &

SAP Error Message - Details

• Message type: E = Error

• Message class: RP - Error Messages for Infotype Module Pools

• Message number: 491

• Message text: Invalid data for personnel number &, infotype &

What causes this issue?

You have tried to post inconsistent data with the HR Master Data update
program.

System Response

This problem always leads to the operation being cancelled.

How to fix this error?

Normally, SAP standard transactions do not post any inconsistent data.
However, the following problems have occurred in the update program in
the past:

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

By calling up the update program via customer reports.
Via inconsistencies created by customer modifications.
Programming errors in SAP standard transactions.
Check to see if one of the first two problems applies to you, and if
so, try to solve the problem yourself.
If you cannot solve the problem this way, create an error message for
SAP to solve.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RP491 - Invalid data for personnel number &, infotype & ?

  The SAP error message "RP491 Invalid data for personnel number &, infotype &" typically occurs in the context of HR (Human Resources) processes when there is an issue with the data associated with a specific personnel number and infotype. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Invalid Personnel Number: The personnel number specified may not exist in the system or may have been deleted.
  Invalid Infotype: The infotype specified may not be valid for the given personnel number, or it may not be configured correctly in the system.
  Data Inconsistencies: There may be inconsistencies or missing data in the infotype records for the specified personnel number.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the data for the specified personnel number or infotype.
  Incorrect Configuration: The infotype may not be properly configured in the system, leading to invalid data being processed.
  
  Solution:
  
  Verify Personnel Number: Check if the personnel number exists in the system. You can do this by using transaction code PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data).
  Check Infotype Validity: Ensure that the infotype you are trying to access is valid for the personnel number. You can check the infotypes assigned to the personnel number in the HR master data.
  Review Data Entries: Look for any inconsistencies or missing entries in the infotype records. Ensure that all required fields are filled out correctly.
  Authorization Check: Ensure that the user has the necessary authorizations to access and modify the data for the specified personnel number and infotype. This can be checked with your SAP security team.
  Configuration Review: If you suspect a configuration issue, consult with your SAP HR functional consultant to review the infotype configuration and ensure it is set up correctly.
  Debugging: If the issue persists, consider debugging the program or transaction that is generating the error to identify the root cause.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20, PA30, and PA40 (for personnel actions).
  Infotype Documentation: Review SAP documentation for the specific infotype you are working with to understand its structure and requirements.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address known issues related to this error message.
  User Forums: Consider searching or posting in SAP community forums for additional insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify and resolve the issue causing the "RP491 Invalid data for personnel number &, infotype &" error message in SAP.