How To Fix RP490 - Database inconsistency for personnel number &, infotype &

SAP Error Message - Details

• Message type: E = Error

• Message class: RP - Error Messages for Infotype Module Pools

• Message number: 490

• Message text: Database inconsistency for personnel number &, infotype &

What causes this issue?

The HR Master Data update program has realized that the database status
was inconsistent prior to the update.

System Response

This problem always leads to the operation being cancelled.

How to fix this error?

SAP standard transactions usually ensure that the database remains
consistent. However, the following problems have occurred in the past.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Transfer of inconsistent legacy data.
Inconsistencies created by customer-specific reports.
Programming errors in SAP standard transactions.
Check to see if one of the first two errors applies to your problem,
and if so, try to solve the problem yourself.
If you cannot solve the problem this way, create an error message for
SAP to solve.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RP490 - Database inconsistency for personnel number &, infotype & ?

  The SAP error message RP490 indicates a database inconsistency for a specific personnel number and infotype. This error typically arises when there are discrepancies in the data stored in the database for a given personnel number, particularly in the context of HR infotypes.
  Cause:
  
  Data Corruption: The data for the specified personnel number may be corrupted or incomplete.
  Inconsistent Data: There may be inconsistencies between different infotypes or between the infotype and the master data.
  Incorrect Modifications: Manual changes or incorrect data uploads may have led to inconsistencies.
  Missing Entries: Required entries in related infotypes may be missing, leading to a failure in data integrity checks.
  
  Solution:
  
  Check Data Consistency: Use transaction codes like PU03 (for infotype maintenance) or PA30 (for personnel administration) to check the data for the specified personnel number and infotype.
  Run Consistency Checks: Use the report RPUAUD00 or RPUAUD01 to check for inconsistencies in the HR data.
  Correct Data Manually: If you identify specific inconsistencies, you may need to correct them manually in the relevant infotypes.
  Use SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address known issues related to this error.
  Database Repair: In some cases, you may need to involve your SAP Basis team to perform a database repair or consistency check.
  Consult Documentation: Review the SAP documentation for any specific guidelines related to the infotype in question.
  
  Related Information:
  
  Infotypes: Infotypes are data structures in SAP HR that store specific types of employee-related information (e.g., personal data, payroll data).
  Personnel Number: This is a unique identifier for each employee in the SAP system.
  Transaction Codes: Familiarize yourself with relevant transaction codes for HR data maintenance, such as PA30, PA40, and PU01.
  SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if it involves complex data integrity issues.
  
  Always ensure that you have proper backups and follow your organization's data management policies when making changes to HR data.